Hard Rock Riviera Maya

Carretera Playa del Carmen - Tulum Km 72, 77710 Puerto Aventuras, Q.R., Mexico
5 Stars
Beach hotel
All inclusive

Just off the azure waters of the Caribbean Sea, the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser. Live it up with world-class shopping and endless style. Enjoy the beauty of a private beach in a protected cove. Treat the kids to the Kids Club and teen activities. Hit the links at an 18-hole Robert von Hagge signature golf course. Or channel your inner awesome and spend some time at Heaven — an adults-only expanse with stunning pools, lavish spa treatment rooms, dining and more. Bottom line, it’s all top shelf. Enjoy.

Palaces evoke images of luxury, of privilege, of romance, of human drama, of idealistic dreams. There is something powerfully attractive and intensely interesting about palace life and personalities. Think living the regal life is a thing of the past? Think again. Come experience a piece of palatial living and create some memories of your own in a different kind of palace. Welcome to a 21st century vacationing palace where you are the royalty, professional staff is at your service, and the beautiful Mexican Caribbean coast is your kingdom. Welcome to the Hard Rock Riviera Maya!


870 guestrooms, including Deluxe Gold Rooms, Deluxe Diamond Rooms, Deluxe Family, Deluxe Platinum Sky Terraces, Deluxe Platinum Grand Sky Terrace 2 Bedroom, Rock Suite Platinum 2 Bedroom, Rock Suite Platinum Rooftop Lounge 2 Bedroom, and Rock Star Suite.

Guest accommodations include: 1,266 Superior Deluxe rooms, made up of 388 double rooms, 868 King size rooms, and 10 handicapped rooms. Most rooms feature a full or partial view of the Caribbean ocean from the private balcony/terrace. Each room is beautifully appointed with king-size bed or double beds, double Jacuzzi, tile flooring, fine furniture, and luxurious accents.
Non-smoking and connecting rooms are subject to availability upon arrival.

All rooms include individually controlled air conditioning, ceiling fans, private balcony and terrace with hammock, table and chairs, large vanity, telephone, safety deposit box, coffee maker and coffee, purified water, mini bar, satellite TV with remote, iron and ironing board, desks, data ports, hair dryers, 110 volt electrical outlets, bathrobes, and shower.


• Sleep like a rock® bedding featuring 300-thread count

• Rock Spa® & KOHLER products

• Rock Om® – In-room on-demand yoga videos

• All rooms with balcony or terrace & hydro spa tub

• Flat-screen TVs

• Custom furniture & artwork

• Loaded mini bar

• Complimentary streaming music

• Personal Assistant service available – $

• Free calls to the U.S. & Canada (does not include Alaska or Hawaii)
• Free Wi-Fi


All-inclusive dining is absolutely perfect at the Aventura. Six tantalizing restaurants feature a la carte and buffet dining. Delicious Mexican, Mediterranean, Italian, and vegetarian specialties and other international and local dishes are served, In addition, patios, lounges, and bars feature light meals, appetizers, and refreshing drinks.


• The Market – international buffet

• Pizzeto – brick-oven style pizza

• Frida – mexican specialties à la carte

• Ipanema – brazilian rodizio

• Toro – steakhouse

• Zen – Asian specialties à la carte & Teppenyaki

• Caffeto – breakfast, snacks & desserts

• Float – snacks by the pool

• 3 bars

• In-room dining

All Inclusive

The Hard Rock Riviera Maya offers an all-inclusive services and amenities package, which includes:

Hotel taxes and gratuities
All meals and snacks
Unlimited premium alcoholic beverages
Unlimited natural juices and soft drinks
Access to all 6 Palace Resorts
24-hour room service
Fitness center
Wireless Internet access
Daily activities program and entertainment
Theme parties and nightly entertainment
Non-motorized water sports
One free scuba diving lesson
Towel service and beach and pool chairs
Scheduled transportation to Playa Del Carmen, Moon Palace Golf Resort, Beach Palace and the Cancun shopping area.

The Rock SPA®

Located at Heaven for adult guests only and loaded with indulgent style, the Rock Spa® offers every guest a personal paradise and total Rock Star zen. Enjoy everything from massages and facials to renowned Hydrotherapy and peaceful surroundings. It’s no limits relaxation thanks to our qualified team of Spa Advisors and a full menu of tantalizing services.

The largest spa in the Caribbean with 75 treatment rooms, the exclusive and exuberant Rock Spa® features steam rooms, hydrotherapy current pools, lavish surroundings, and even a personal spa butler to bring you nothing short of paradise perfected.

If you receive the benefit of the Limitless All-Inclusive, please notify us at the Vacation Planners Desk at the time of making any service reservation. Limitless All-Inclusive may be use towards spa/beauty salon services.


• Rock Shop® & Luxury stores – $

• Body Rock® Fitness Center featuring state-of-the-art fitness, weight training equipment and a variety of Les Mills classes
• Hard Rock Roxity Kids ClubTM

• Sound of Your Stay®

• 2 pools, including a kids’ pool

• Swimming, snorkeling, paddle boarding & kayaking in the resort’s private oceanside beachscape

• Rockaway Bay Water Park

• KIDZ BOP Experience

• Music Lab

• Water slide

• Tennis courts, bicycles, & climbing wall

• Woodward – $

• WreckTangle – $

• Escapalogy Escape Room (Coming Soon) – $


• Unlimited golf at Riviera Cancun Golf Club – 25% Service fee

• Unlimited golf at Hard Rock Golf Club™ Riviera Maya – 25% Service fee
• Eco-archaeologist & Adventure packages ($)

• Tulum & Coba ($)

• Riviera Maya’s best attractions nearby ($)

• 5th Ave. Playa del Carmen ($)

• Xcaret, Xel-ha, & Xplor parks ($)

• Fishing tours, scuba diving, & snorkeling ($)

($) – Fees apply

Carretera Playa del Carmen – Tulum Km 72, 77710 Puerto Aventuras, Q.R., Mexico

Rockway Bay Water Park Riviera Maya

Just to guarantee you the most epic family vacation of all time, we’ve added another rocking amenity. The all-inclusive Hard Rock Hotel Riviera Maya’s very own water park, Rockaway Bay. Be the first to dive in.

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