Sandos Caracol Eco Resort


SANDOS CARACOL ECO RESORT

Set along a beautiful white sand beach on the exclusive Riviera Maya, in the luxurious residential complex of Grand Coral, which has the most amazing 18 hole golf course, designed by the famous Nick Price. The Sandos Caracol Eco Resort lies in the exotic Mayan jungle and is surrounded by natural sinkholes (“Cenotes”), Mangroves and lagoons where you can admire the typical fauna and flora of the region.

Located only 45 minutes form Cancun’s international airport, and only 10 minutes from downtown Playa Del Carmen. The hotel features 3 specialized sections in order to offer a variety of services designed for your rest and relaxation necessities; it offers a special section for families, a section for adults and a spectacular ocean view section.

  1. SANDITOS FAMILY SECTION.

Room description : 639 air-conditioned rooms and Junior Suites with air conditioning beautifully decorated with elegant colorful tropical details.

Standard Room

322 Queen Size

84 King Size

Two Queen Size beds or one King Size bed. Bathroom with shower, including hair dryer. Air conditioning, ceiling fan, cable color T.V., clock radio with alarm, telephone, Minibar with mineral water, soft drinks and beer (restocked every other day). Safety box. The rooms have a balcony or terrace with Garden, Pool or Jungle view.

Maximum Capacity 3 Adults and 1 child OR 2 Adults and 2 children.

Deluxe Room

164 King Size

One King Size bed with one additional double sofa bed. Bathroom with shower, including hair dryer and Jacuzzi. Air conditioning, ceiling fan, cable color T.V., clock radio with alarm, telephone, Minibar with mineral water, soft drinks and beer (restocked every other day). Safety box. Balcony or terrace with Garden, Pool or Jungle view.

Maximum Capacity 3 Adults and 1 child OR 2 Adults and 2 children

Junior Suites

69 King Size

A spacious Junior Suite with one King Size bed plus living area with one double sofa bed. Terrace with garden, pool or jungle view and Jacuzzi. Bathroom with shower, including hair dryer. Air conditioning, ceiling fan, cable color T.V., clock radio with alarm, telephone, Minibar with mineral water, soft drinks and beer (restocked every other day). Safety box.

Maximum Capacity 3 Adults and 2 child OR 2 Adults and 3 children

Key facts for families:

  • Splashing Water Park for children with fun slides and water games surrounded by water spouts.
  • Amazing kids club fully equipped with video games like PlayStation, jungle gym, trampoline, bouncy castle, and a mini movie theatre, under the supervision of our child care professionals.
  • Eco – Activities for Kids: focused on teaching our children to live in harmony with nature, and to take care of the environment. We offer a variety of activities designed to help children interact with our native animals and plants.

All inclusive features exclusive for families

  • “Kid’s Club” from 10:00 am to 10:00 pm with fully supervised activities program, such as: children’s pool, games and Arts & Crafts. Mini disco. For the ages 2-3 years, the schedule of the Baby club is 10 am to 1 pm and 3 to 6 pm.
  • Activities program for teenagers from 13 to 17 years old with assistance of our animation and sports team. Music, pool table, table tennis, foosball (table football), beach soccer, etc.
  1. Select Club Adults only 18+

218 Renovated Rooms, located in 16 individual villas with Ultra-efficient air conditioning units that lower power consumption.

SELECT CLUB ADULTS ONLY

146 Select Club Adults Only Superior rooms

  • 1 King Size or 2 Double Beds
  •  Maximum occupancy: 3 Adults

56 Select Club Adults Only Deluxe rooms

  • King size bed and sofa bed, with a Hydro Massage Tub in the room
  •  Maximum occupancy: 3 Adults

16 Select Club Adults Only Penthouse

  • Master bedroom with king size bed, a living room with double sofa bed, and a large Hydro Massage Tub on the terrace
  •  Maximum occupancy: 4 Adults

In room amenities

  • Bottle of sparkling wine and fruit plate
  • 42” Plasma TV with Satellite & video on demand
  • Hot & cold water dispenser
  • Safe large enough to hold a laptop
  • Fully-stocked mini-bar including snacks
  • 24-hour Room Service
  • Distinctive Select Club Bracelet
  • Vanity mirror
  • Hair Dryer
  • Shower
  • Iron and ironing board
  • Individual Air Conditioning control
  • Bathrobes to use in the room

This private area allows maximum privacy from the rest of the hotel and offers:

  • Reception area exclusively for Select Club Adults Only guests
  • Private concierge
  • Select Club bracelets
  • Its own private pool allowing you to enjoy this quiet location, ideal for working on that perfect tan in a serene environment
  • An exclusive a la carte restaurant for breakfast and lunch with luscious gourmet dishes that cater to the most discriminating palates

Adults Only Ocean Front Club House:

The exclusive Adults Only Ocean Front Club House allows you to enjoy and relax in an adult-only atmosphere, providing peace and quiet for maximum relaxation. The club house includes the following features:

  • Private concierge (butler) to make sure everything is perfect for your enjoyment
  • Towel service
  • Lockers
  • Showers
  • Premium liqueur bar and gourmet canapés
  • Selection of books and reading area
  • Living room with TV
  • Pool table
  • Free Wi-Fi access

The beach area provides you with:

  • Hammocks
  • Lounge chairs
  • Beach beds
  • Waiter service that is no more than a wave away to assure you don’t have to leave your relaxing oasis on the beach for refreshments

III. ROYAL ELITE SECTION

Our Royal Elite Section is located in front of the main pool and the ocean.

Designed to be ecologically sustainable, this section of the hotel features:

  • Ultra efficient Air conditioning systems with low power consumption.
  • Solar system to heat the water to avoid using gas
  • Internal System using LED lights
  • An internal water recycling system to avoid waste
  • The furniture is made of wood from certified forests

ROYAL ELITE SECTION

28 ROYAL ELITE SUPERIOR –  2 double beds or 1 king size bed. MAXIMUM CAPACITY: 3 adults or 2 adults & 2 children

29 ROYAL ELITE  PENTHOUSE– King size bed, jacuzzi and a double sofa bed. MAXIMUM CAPACITY: 3 adults or 2 adults & 2 children

42 ROYAL ELITE 1- BEDROOM SUITE –bedroom with king size bed, a living room with double sofa bed. Designed for families.

MAXIMUM CAPACITY: 3 adults or 2 adults & 2 children. This room can connect with a superior room.

In room amenities

  • 42” plasma TV with satellite.
  • iPod Player
  • Wi-Fi- wireless Internet.
  • Safe large enough to hold a laptop
  • Fully-stocked mini-bar including snacks
  • 24-hour Room Service
  • Premium liqueur bottles
  • Distinctive VIP Bracelet
  • Hot and cold purified water dispenser
  • Vanity Mirror
  • Hair Dryer
  • Shower
  • Iron and ironing board
  • Individual Air Conditioning control
  • Bathrobes to use in the room

Additionally adults (18+)  will have access to Select Club facilities:

  • Private concierge
  • Select Club bracelets
  • Its own private pool allowing you to enjoy this quiet location, ideal for working on that perfect tan in a serene environment
  • An exclusive a la carte restaurant for breakfast and lunch with luscious gourmet dishes that cater to the most discriminating palates.

Adults Only Ocean Front Club House:

The exclusive Adults Only Ocean Front Club House allows you to enjoy and relax in an adult-only atmosphere, providing peace and quiet for maximum relaxation. The club house includes the following features:

  • Private concierge (butler) to make sure everything is perfect for your enjoyment
  • Towel service
  • Lockers
  • Showers
  • Premium liqueur bar and gourmet canapés
  • Selection of books and reading area
  • Living room with TV
  • Pool table
  • Free Wi-Fi access

The beach area provides you with:

  • Hammocks
  • Lounge chairs
  • Beach beds
  • Waiter service that is no more than a wave away to assure you don’t have to leave your relaxing oasis on the beach for refreshments
  1. COMMON FACILITIES FOR ALL GUESTS AT THE 3 SECTIONS:

8 Restaurants,  6 of them specialty restaurants for à-la-carte dining:

Restaurants Type Service
La Laguna International Buffet Breakfast: 07:00-11:00Lunch: 12:30-16:00Dinner: 18:00-23:00

“La Toscana”

Italian Buffet Breakfast: 07:00-11:00Lunch: 12:30-16:00
Las Máscaras Mexican Buffet (seasonal) Dinner: 18:00-23:00

“La Riviera”

 

Mediterranean, à la carte. Dinner17:30-23:00
Fogo do Brazil”*** Meat restaurant specialized in Brazilian Rodizio, à la carte*** Dinner17:30-23:00

“El Templo” ***

 

Japanese Teppanyaki*** Dinner***17:30-23:00

“Los Lirios”

 

Steakhouse and fishclub, a la carte Dinner  17:30-23:00

“La Toscana”

Italian specialties, à la carte Dinner17:30-23:00

“Salvia”

 

Vegetarian Gourmet, a la carte Dinner17:30-23:00

*Reservations required. No minimum of nights required in order to make a reservation.

  • Dress code: casual attire. Casual elegance in the evening, dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants.
Bars & Snacks Type Service
Lobby Bar “L’Elefant” Lobby bar 07:00 – 24:00
Sports Bar “El Manglar” Sports Bar 10:00 – 24:00
Snack Bar “El Nido” Snack Bar, Bar Service & Snacks Snacks 10:30 a.m. – 07:00 a.m.
Chill-out “El Mapache” Chill-out 18:00 – 24:00
Beach Bar Beach bar 10:30 – 18:00
La Tortuga Pool Bar 10:30 – 18:00
2 Pool Bars “Sirena” and “Iguana” Poolside bars 10:30 – 18:00
Theatre Bar Theatre bar 16:00 – 11:00
Los Lirios Disco Bar (18+) 23:00 – 02:00

 

  • Trendy Disco Bar (18+) with Music from 11pm – 2am.
  • 3 Swimming Pools: 1 Exclusive for Select Club Adults Only 18+ guests, 1 Chill out pool, 1 Activities pool with separate children area. 1 main pool with protected children area and one chill out pool.
  • Full Spa: with sauna, steam room, Jacuzzi and fitness centre with exercise equipment, massages** & beauty parlor** (+ 18 years) ·2 Tennis Courts with night lights
  • Water Sports Centre: Deep Sea Fishing**, Scuba Diving**, introductory diving lesson in swimming pool (once per stay), Snorkeling equipment (1 hour per day), Kayaking, Sailing (insurance fee applies, lessons not included), and Boogie Board.
  • Theatre

“ALL INCLUSIVE” FOR ALL GUESTS AT THE 3 SECTIONS:

SANDOS CARACOL ECO-RESORT

  • All meals included every day (Buffet Breakfast, Buffet Lunch, Buffet or à la carte Dinner). 24 hours all inclusive.
  • Unlimited domestic beer, soft drinks, house wine and domestic & international cocktails 24 hours within the Resort
  • Tennis (unlimited day and night use within schedule of operation (reservation required). Includes equipment (balls & rackets), proper attire and court shoes required.
  • Water sports: Boogie board, Sailing (insurance fee applies, lessons not included) & Kayaking (subject to ocean conditions). Snorkeling gear (1 hour per day) and introductory Scuba Diving lesson in pool (once per stay).
  • Gym: free use of exercise equipment, sauna, steam room & Jacuzzi (18+ yrs).
  • Daily activities program: archery, darts, dancing courses, billiards, football, aerobics, Zumba and beach activities. Pool games and water aerobics. Water polo. Beach Volleyball and Water Volleyball.
  • Nightly entertainment (at the theatre): Shows, live music and theme nights, movies
  • Sports and entertainment team.
  • “HOTEL TAXES AND SERVICE CHARGES INCLUDED”.

ECO – ACTIVITIES: (All these activities are available without an extra charge)

  • Eco – Tour:enjoy a beautiful walk and discover the marvelous natural areas of our Eco-Resort. Our guides will help you observe and appreciate the extraordinary details that the Mayan jungle holds like an authentic natural treasure. Fabulous cenotes, animals of exotic beauty and countless plants and trees of the region.
  • Local fauna:observe the local and exotic fauna in its natural habitat! Let it surprise you with its majestic beauty. Reactivate and enrich your feeling with nature.
  • Romantic Canoe Ride: enjoy a romantic and relaxing canoe ride through the natural waterways of our mangroves. You will enjoy getting a privileged view of the natural habitat that our resort offers its guests. (Reservation required – for couples, 18+).
  • Cenote Swim:in the biggest cenote (natural sinkhole) of the resort – right behind the lobby – guests have the opportunity to discover the crystal clear, refreshing waters that are so typical for this region.
  • Sandos Caracol

XCALACOCO EXPERIENCE

www.xcalacocoexperience.com

Sandos Caracol Eco Resort is proud to offer the Xcalacoco (ishka´la´ko´ko) Experience, a unique interactive pogram that allows guest to discover the Mayan Culture on distinctive natural surroundings. Weekly activities program include daily eco tours focused on a different topic, each day, nature trails that that allow guest explore the Mayan jungle, morning jog in the jungle and meditation sessions on the beach. Witness Mayan representative ceremonies and transport to yesteryear with a tale as old as time. Visit a Mayan herb garden, plant indigenous plant species significant to the Mayan culture, and participate in natural treatments and ancient rituals at the Spa. Through adventures in nature and environmental activities, we encourage all of our guests to reconnect with nature, respect the planet and engage in ecologically sustainable practices.

OPTIONAL ACTIVITIES (Extra charges apply)

  1. Arts & Crafts. ($)
  2. Baby Sitting Service. ($)
  3. Massages & Beauty Parlor (18+ yrs). ($)
  4. Golf : Golf Course designed by Nick Price inside the residential complex of Grand Coral (right next to the hotel). ($)
  5. Scuba Diving. ($)
  6. Reef snorkeling trips.($)
  7. Sight Seeing Tours (Coba, Chichen-Itza, Tulum, Xcaret, Xel-Ha etc) ($)
  8. Car Rental ($)
  9. Romantic Dinner on the Beach ($)
  10. A la carte wines ($)
  11. ATM machine & money exchange ($)
  12. Photo Shop ($)
  13. Medical Service ($)
  14. WiFi is free and available only in common areas ($)
  15. Laundry Service ($)