Riu Palace Riviera Maya


Location/General information

  • Located in the Yucatan peninsula, 2.8 km /1.8 miles from Playa del Carmen
  • Within the Playacar resort area, along with the Riu Yucatan, Riu Playacar, ClubHotel Riu Tequila and the Riu Palace Mexico hotels
  • 3-storey building Surrounded by 35,000 m2 /42,000 sq. yards of lush gardens
  • Located on the beach
  • Complimentary sun loungers on the beach 500 m / 1650 feet from various shops 55 km /34 miles from Cancun Int’l. Airport
  • Credit cards accepted: Visa, MasterCard
  • ATM available in the hotel to withdraw Mexican Pesos
  • It is not possible to exchange US Dollars in the hotel

Gastronomy

  • All Inclusive 24 hours
  • All meals and snacks:
    • Breakfast: Full American breakfast buffet, on the spot cooking stations, fruits, juices and Cava Continental breakfast/snack
    • Lunch: Hot and cold buffet and on the spot cooking stations Pizzas, pasta, salads and assorted desserts
    • Dinner (“Don Manolo” restaurant): Buffets and on the spot cooking stations Special evenings: theme buffet (three times a week)
  • Optional dining (reservations required in advance):
    • Brazilian Rodizio (main course with table service; buffet starters and dessert) “Agave” Mexican restaurant (8 la carte; buffet starters and dessert)
  • Ala carte:
    • Grill and steakhouse
    • “Krystal” Fusion restaurant
    • “Yashima” Japanese restaurant
  • Formal dress is required for dinner (main restaurant: T Shirts with sleeves for gentlemen; theme restaurants: long trousers and T Shirts with sleeves for gentlemen)
  • Snacks 24 hours a day
  • For additional lunch and snacks, a free choice from a selection of restaurants at all the Riu hotels in Playacar
  • Beverages:
    • Unlimited local and imported beverages
    • 24 hours a day
    • Drinks service at the pool
    • Access to all bars at the Riu hotels in Playacar
    • Regularly restocked mini-bar and liquor dispenser
  • Room service 24 hours a day

Sports/Entertainment

  • All Inclusive features
  • Sports and activities:
    • Floodlit hard surface tennis court
    • Table tennis, workout, volleyball, 1 introductory scuba diving lesson in the pool
    • Windsurfing, catamaran, kayaking, body board and snorkelling equipment
    • Sauna, jacuzzi and gym
  • Entertainment:
    • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at RiuLand (daily)
    • Daytime entertainment programme for adults (daily)
    • Live music, shows or Riu evening programme (daily)
  • Complimentary entrance to “La Piñata” night club and drinks (Riu Tequila, open every night)
  • Other sports in the hotel (additional charge):
    • Billiards
  • Sports and facilities nearby (additional charge):
    • Assorted water sports available
    • Tennis lessons
    • 18-hole golf course
  • The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves.

The Hotel offers

  • Room service 24 hours a day
  • “Don Manolo” restaurant with terrace
  • “Botafogo” Brazilian restaurant
  • “Krystal” Fusion Restaurant
  • “Yashima” Japanese restaurant
  • “Agave” Mexican restaurant
  • “Chills” poolside restaurant/grill and steakhouse
  • “La Habana” lobby bar
  • “Lirico” lounge bar with terrace
  • Sports bar (open 24 hrs, all inclusive service)
  • “La Plaza” bar
  • “Daiquiri” poolside bar with swim up bar
  • Swimming pool with adjoining jacuzzi (1257 sq metres)
  • Children’s swimming pool (7 sq metres)
  • Complimentary sun loungers, towels and parasols by the pool area
  • Sun terrace
  • Children’s playground
  • “Renova Spa” with assorted treatments, beauty salon and massages (additional charge)
  • Complimentary gym, sauna and jacuzzi
  • Use of the gym, jacuzzi and sauna is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym.
  • Hairdresser
  • Kiosk/gifts, boutique
  • Use of computers with internet access (additional charge)
  • Free WiFi in the lobby and rooms
  • Under Mexican legislation smoking is not permitted in the public areas of the hotel except in specifically designated areas
  • At the Mexican Street (next to Riu Yucatan):
    • “Renova Spa”: beauty treatments, massages and hairdresser
    • Complimentary gym
    • Jewelry, photo studio and lab, variety of shops
  • Riu Playacar Resort Conference Centre (next to ClubHotel Riu Tequila):
    • 5 conference rooms with capacities up to 900 persons. Total 11,184 sq. ft. (1,039 sq. mt)

All Inclusive

  • All meals and snacks:
    • Breakfast: Full American breakfast buffet, on the spot cooking stations, fruits, juices and Cava Continental breakfasVsnack
    • Lunch: Hot and cold buffet and on the spot cooking stations Pizzas, pasta, salads and assorted desserts
    • Dinner (“Don Manolo” restaurant): Buffets and on the spot cooking stations Special evenings: theme buffet (three times a week)
  • Optional dining (reservations required in advance):
    • Brazilian Rodizio (main course with table service; buffet starters and dessert)
    • “Agave” Mexican restaurant (8 la carte; buffet starters and dessert)
  • A la carte:
    • Grill and steakhouse
    • “Krystal” Fusion restaurant
    • “Yashima” Japanese restaurant
  • Formal dress is required for dinner (main restaurant: T Shirts with sleeves for gentlemen; theme restaurants: long trousers and T Shirts with sleeves for gentlemen)
  • Snacks 24 hours a day
  • For additional lunch and snacks, free choice from a selection of restaurants at all the Riu hotels in Playacar
  • Beverages:
    • Unlimited local and imported beverages 24 hours a day
    • Drinks service at the pool
    • Access to all bars at the Riu hotels in Playacar
    • Regularly restocked mini-bar and liquor dispenser
  • Room service 24 hours a day
  • In-room safe
  • Sports and activities:
    • Floodlit hard surface tennis court
    • Table tennis, workout. volleyball, 1 introductory scuba diving lesson in the pool
    • Windsurfing, catamaran, kayaking. body boarding and snorkelling equipment
    • Sauna. jacuzzi and gym
  • Entertainment:
    • Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at RiuLand (daily)
    • Daytime entertainment programme for adults (daily)
    • Live music, shows or Riu evening programme (daily)
  • Complimentary entrance to “La Piñata” night club and drinks (Riu Tequila, open every night)
  • All accommodations, taxes and gratuities
  • All hotel guests are required to wear an “all inclusive” wristband for identification purposes

Rooms

  • 400 guestrooms
  • Junior suites with:
    • Turndown service
    • Bathroom with hydromassage bathtub
    • Hairdryer
    • 110 V
    • Telephone
    • Free WiFi
    • Central air conditioning
    • Ceiling fan
    • Mini-bar
    • Liquor dispenser
    • Coffee maker
    • Satellite TV (flat screen)
    • Radio alarm clock
    • Integrated lounge area with 2 steps between levels
    • Electronic in-room safe (Laptop size; interior dimensions : H 18cm17.0in x W 42cm/16.5in x D 34cm/13.3in)
    • Iron and ironing table
    • Balcony or terrace Inter-connecting rooms available
  • Suites with:
    • Bathroom with hydromassage bathtub, shower cabin, bidet and bathrobe
    • Integrated lounge area with 2 steps between levels
    • Dressing room
  • Jacuzzi suites with:
    • Jacuzzi on upper terrace