Now Jade Riviera Cancun


PROPERTY OVERVIEW

Located just 12 miles from Cancun International Airport and minutes away from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. This 550-suite resort features the Unlimited-Luxury® experience – all wristband-free! Guests can enjoy eight gourmet dining options, seven bars & lounges, 24-hour room and concierge service and so much more. The Now Entertainment team keeps the party going all-day and night long with an exciting activity program, full of family-oriented fun. Parents can even spend time together while the kids enjoy supervised fun at the Explorer’s Club.

PROPERTY DESCRIPTION

Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests enjoy a family-friendly, modern vacation experience, where play and party are just steps away from peace and quiet.

Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and whirlpool in the bathroom. Guests can enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with the Unlimited Connectivity app. There is also an option to upgrade to a Preferred Club suite, where guests will enjoy additional amenities such as a whirlpool on the balcony, private Preferred Club pool, and more.

Six gourmet à la carte restaurants, plus an international buffet, a grill and a café, offer intriguing fare to even the most discerning palate. Delicious cocktails and unlimited top-shelf spirits can be savored at seven unique bars and lounges. Guests can enjoy dining and nightlife through the Sip, Savor & See program at the nearby Now Sapphire Riviera Cancun and Dreams Resorts & Spas. 24-hour dining options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. It’s all available at any hour day or night.

Guests can snorkel, kayak or deep-sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. They can perfect their swing with complimentary greens fees at two nearby golf courses or indulge in a vast array of treatments offered at the world-class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Red Cross certified staff at the Explorer’s Club for Kids while teens can enjoy a variety of sports, games and social activities just for them. When the sun sets, guests can enjoy live themed shows in our large indoor theater or sip on a cocktail at Scores with a live DJ. Luxury and family-friendly fun awaits at Now Jade Riviera Cancun.

Living lux

Now Jade features 550 spacious, contemporary suites. Amenities include: King size bed or two double beds • Private balcony • Jacuzzi for two • Marble floors • Bathrobe and slippers • Gilchrist & Soames luxurious bath amenities • Hair dryer • Direct dial phone • Cable TV • Mini-bar refreshed daily • Electronic safe box • Electronic keyhole • Alarm clock with MP3 connector • Air-conditioning with individual control • Coffee and tea maker • Iron & ironing board.

Preferred Club Suites offer: Personalized check-in and check-out with concierge service • Secrets Box for private room service delivery • Living room (in Preferred Club Suites and Preferred Club Governor Suites) • Bathroom with double sinks and rain shower • Preferred status and amenities • Preferred Club Lounge • Bathrobes and slippers • Upgraded bath amenities • Pillow menu • Access to Mercure Restaurant for à la carte breakfast • Complimentary internet access in suite • Complimentary computer access in Club Lounge • Upgraded mini-bar and room service menu • Two 32” LCD TV’s • Daily continental breakfast service in the Preferred Club Lounge • Afternoon hot and cold hors d’oeuvres; exquisite desserts & fine liquors in the lounge • Complimentary newspaper in room every day.

UNIQUE SELLING POINTS

· Breathtaking views and areas for weddings offering gazebo, green gardens and amazing beach

· 2,640 feet of pure crystal white sand and refreshing azure swimmable ocean water

· Spacious suites of up to 700 square feet with contemporary décor

· All Junior Suites resort

· Unique ocean front lobby showcasing stunning views

· More than 11,000 square feet of meeting space and a state of the art theatre with a capacity for up to 1,000 guests

· Complimentary green fees at nearby Grand Coral Riviera Maya and El Tinto Golf Course

· Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more!

UNLIMITED-LUXURY® INCLUSIONS

Unlimited-Luxury® where everything is included:

· Limitless access to gourmet à la carte dining options without reservations required

· Unlimited international and domestic top-shelf spirits

· Unlimited natural fruit juices and soft drinks

· 24-hour room and concierge services

· Pool and beach wait service

· Daily refreshed mini-bar with soft drinks, juice, bottled water and beer

· Daily maid service

· Endless daytime activities and live nightly entertainment

· Theme parties, oceanfront bars and entertainment venues

· No wristbands required

· All taxes and gratuities

· Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more!

Unlimited-Luxury® for reconnecting every generation.

PAYMENT METHODS

· Credit cards accepted: Visa, MasterCard, American Express

· Currency exchange located at the Front desk

· ATM located near the shopping area

LOCATION INFORMATION

A short stroll from Puerto Morelos, Mexico — a quaint fishing town — your baptism into the world of Now begins with Unlimited-Luxury®; sublime lifestyle comforts that satisfy your appetite for pleasure. Located 20 minutes south of Cancun International Airport, along a sundrenched beach, steps from the sparkle of clear blue sea and just 1/3rd of a mile swim from the world’s second largest coral reef, your island hideaway beckons. Don’t keep it waiting.

DESTINATION INFORMATION

Now Jade Riviera Cancun provides the excitement of Cancun and Playa del Carmen while allowing guests to explore the ancient Mayan ruins, Pyramids of Tulum and ecological and archeological adventures all within close proximity to the resort. Our travel desk can help you arrange a tour, rent a car or help with any needs you may have when planning your perfect getaway.

Local Points of Interest:

  • Akumal | 11 miles

Located south of Cancun, Akumal is a small beach-front community known for swimming, snorkeling and abundance of sea turtles that lay eggs on the beach at night during nesting season.

  • Playa Del Carmen | 12 miles

Originally a small fishing town, now Playa Del Carmen is a popular tourist attractive with its pristine beaches and turquoise water.

  • Tulum Mayan Ruins | 28 miles

These Mayan ruins are located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.

  • X-Caret Ecological/Archeological Theme Park | 9 miles

Learn about the Mayan culture and enjoy several family activities at this ecological/archaeological theme park.

Xel-Ha | 22 miles

Visit Xel-Ha to enjoy this aquatic adventure through lagoons and caves while taking in the ancient Mayan culture including intact artifacts of the past.

ACCOMMODATIONS

Settle down in one of 550 ultra-comfortable Junior or Preferred Club Suites, sleekly designed and replete with all the necessities, special touches, and ocean views that make you completely relaxed. Accommodations are inspired by the turquoise sea and Cancun’s mesmerizing sunsets.

Room Category Name View Dimensions Bedding Max Occupancy Max Adults Total Quantity
Junior Suite Tropical 700 ft.2/

65 m2

1 King 2 2 120
2 Doubles 4 3 122
Junior Suite* Ocean 700 ft.2/

65 m2

1 King 2 2 43
2 Doubles 4 3 57
Junior Suite* Ocean Front 700 ft.2/

65 m2

1 King 2 2 11
2 Doubles 4 3 11
Family Suite Tropical 1,400 ft.2/

130 m2

1   king and

2  doubles

6 4 48
Preferred Club Suite Ocean 765 ft.2/

71 m2

1 King 2 2 49
2 Doubles 4 3 63
Preferred Club Suite Ocean Front 765 ft.2/

71 m2

1 King 2 2 12
2 Doubles 4 3 6
Preferred Club Governor Suite Ocean 1,088 ft.2/

101 m2

1 King 2 2 8

All suites offer the following amenities:

  • King size bed or two double beds
  • Private furnished balcony or terrace
  • Whirlpool in bathroom
  • Gilchrist & Soames luxurious bath amenities
  • Marble floors
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial phone
  • Cable TV
  • Mini-bar refreshed daily
  • Electronic keyhole
  • Electronic safe box –accommodates up to 13”laptop
  • Alarm Clock with MP3/iPod dock
  • Air-conditioning with individual control
  • 24-hour room service
  • Coffee and tea maker
  • Iron & ironing board
  • Luxury amenities
  • Unlimited Connectivity

ROOM CATEGORY DESCRIPTIONS

Junior Suite Tropical View

In addition to the above amenities, the spacious Junior Suite also offers a king or two double beds (700 square feet or 65 square meters), living area, 32”LCD TV, balcony, whirlpool in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress. Daily restocked mini bar with water, sodas and beers, alarm clock with iPod connection.

Junior Suite Ocean View

In addition to the above amenities, the Junior Suite offering stunning ocean views also offers a king or two double beds (700 square feet or 65 square meters), spacious living area, 32” LCD TV, balcony, whirlpool in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, alarm clock with iPod connection.

Junior Suite Ocean Front View

In addition to the above amenities, the Junior Suite Ocean Front also offers a king or two double beds (700 square feet or 65 square meters), living area, 32” LCD TV, balcony, air conditioning and ceiling fan, whirlpool in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, alarm clock with iPod connection.

Family Suite Tropical View

In addition to the above amenities, the Family Suite also offers 2 spacious connecting Junior Suite Tropical View rooms, one with king size and one with two double beds (1,400 square feet or 130 square meters each suite). The suite also offers a balcony, whirlpool in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, alarm clock with iPod connection.

PREFERRED CLUB

Preferred Club Suites offer the following additional amenities:

  • Personalized check-in and check-out with concierge service
  • Living room
  • Whirlpool on balcony
  • Access to the private lounge and to the adults only pool
  • Bathroom with double sinks and rain shower
  • Preferred status and amenities
  • Preferred Club Lounge
  • Private areas throughout the resort

Preferred Club Suite Ocean View

  • Upgraded luxury bath amenities
  • Bathrobes and slippers
  • Pillow menu
  • Complimentary computer access in Club Lounge
  • Upgraded mini-bar and room service menu
  • Two 32” LCD TVs
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge

In addition to the above amenities, the Preferred Club Suite Ocean View also offers a one bedroom suite with a king or two double beds (765 square feet or 71 square meters), a balcony with whirlpool for 2 overlooking the ocean, 32” LCD TV, air conditioning and ceiling fan. Bathroom with separate rain shower, double sink, bidet, luxurious bathroom

amenities; comfortable bed with a wider mattress, separate living room with a 32” LCD TV and sofa, two closets, two

phones and an alarm clock with iPod connection.

Preferred Club Suite Ocean Front View

In addition to the above amenities, the Preferred Club Suite Ocean front also offers a one bedroom suite with a king or two double beds (765 square feet or 71 square meters), a balcony with whirlpool for 2 overlooking the ocean, 32” LCD TV, air conditioning and ceiling fan. Bathroom with separate rain shower, double sink, bidet, luxurious bathroom

amenities; comfortable bed with a wider mattress, separate living room with a 32” LCD TV and sofa, two closets, two

phones and an alarm clock with iPod connection.

Preferred Club Governor Suite

In addition to the above amenities, the Preferred Club Governor Suite also offers a large room with a comfortable king bed, (1088 square feet or 101 square meters) private balcony, air conditioning and fan, relaxing room, bathroom with separate rain shower, a bidet, hair dryer, VIP bathroom amenities, double round sink, indoor whirlpool and dressing room. Additionally, the suite offers a spacious closet, three phones, secret box, alarm clock with iPod connection, foyer, a guest full independent bathroom and shower, patio lounge with a double terrace that includes an outdoor whirlpool, living room with TV, spacious dining room and ocean views.

Also available upon request:

  • 9 ADA rooms
  • Junior Suites with Tropical Views located on the ground Each suite feature two double beds, widened doorways, bars in the shower, easy access. Lift facilities in all the principal areas.
  • Extra bed (subject to availability)
  • Crib (subject to availability)

DINING INFORMATION

RESTAURANTS

Offering 9 restaurants: 6 à la carte, a buffet, a grill and a café. No reservations are required. 24-hour dining options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. It’s all available at any hour day or night. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.

Barefoot Grill | Lunch 12 p.m. – 4 p.m.

  • Casual grilled favorites served poolside

Capers | Dinner 5:30 p.m. – 11 p.m.

  • Rich Italian flavors in a Tuscan setting
  • Approximate seating capacity: 96
  • Dress Code: Casual Elegance

Carnival International Buffet | Breakfast 7 a.m. – 11 a.m., Lunch 12:30 p.m. – 4 p.m. and Dinner 6 p.m. – 10 p.m.

  • Featuring an international menu with a casual atmosphere
  • Air-conditioned restaurant dining area with an outdoor terrace
  • Approximate seating capacity: 550
  • Dress Code: Casual

Castaways | Lunch 11 a.m. – 5:30 p.m.

  • Poolside dining area serving sandwiches, gourmet favorites, small bites and drinks
  • Approximate seating capacity: 250
  • Dress Code: Casual

Cin Cin | Dinner 5:30 p.m. – 11 p.m.

  • An elegant, romantic atmosphere with Mediterranean gourmet cuisine
  • Space available for private dining of up to 8 guests
  • Approximate seating capacity: 90
  • Dress Code: Casual Elegance
  • Adults-Only

Coco Café | Café 6 a.m. – 10 p.m., Late Night Bites 11 p.m. – 7 a.m.

  • Premium coffee and deli snacks in a casual atmosphere
  • Late night bites served à la carte that include soup, salad, sandwiches, pizza, pasta and paninis
  • Dress Code: Casual

Mercure | Breakfast 7 a.m. – 10:30 a.m. (Preferred Club Only), Dinner 5:30 p.m. – 11 p.m.

  • Elegant French cuisine in a serene garden
  • Approximate seating capacity: 52
  • Dress Code: Casual Elegance

Spice | Dinner 5:30 p.m. – 11 p.m.

  • Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda
  • Approximate seating capacity: 78
  • Dress Code: Casual Elegance

Tamarindo | Dinner 5:30 p.m. – 11 p.m.

  • Delectable Mexican cuisine
  • Approximate seating capacity: 80
  • Dress Code: Casual Elegance

Special Dietary Dining Options

Now Jade offers a gluten-free, vegetarian, and vegan menu options at each of its à la carte restaurants. Please notify the resort in advance as well as your waiter if you are allergic to any ingredients.

DRESS CODES

Casual –

  • Bermudas (long shorts or Capri pants), sneakers/tennis shoes and
  • Ladies must wear a bathing suit wrap or cover-up.
  • No sleeveless shirts for

Casual Elegance –

  • Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared
  • Long pants required for
  • No sleeveless shirts or flip-flops.

Formal–

  • Men must wear long pants, collared shirts and dress
  • Women must wear blouses, skirts, slacks or dresses, with dress

ROMANTIC DINNERS

For special occasions, enjoy a private, romantic dinner for two at any of our romantic spots located throughout the resort. There is an extra charge for these private dinners advance reservations are required. Additional costs apply.

 

BARS

Offering 7 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.

Moments | Open 10 a.m. – 1 a.m.

  • Main lobby bar serving domestic and international drinks

Scores | Open 6 p.m. – 1 a.m.

  • A casual ambience with flat panel TVs, pool tables, and a DJ
  • Guests must be 18+ to access Scores from 10 m. to close

Splash | Open 10 a.m. – 6 p.m.

  • Swim-up and pool bar located at the main pool

The Lounge | Open 7 a.m. – 11 p.m.

  • A relaxed, private atmosphere serving top-shelf brand cocktails
  • Preferred club guests only

The Mix | Open 10 a.m. – 12 a.m.

  • Grab a refreshing drink at this bar on the beach

The Reef | Open 10 a.m. – 6 p.m.

  • Swim-up bar

Time Out | 10 a.m. – 1 a.m.

  • Exclusive area with a giant screen where guests can enjoy important events and live music every night

SIP, SAVOR & SEE DINING EXPERIENCE

As part of the privileges of Unlimited-Luxury®, we’re offering guests of Now Jade Riviera Cancun the chance to Sip, Savor & See Dreams Puerto Aventuras Resort & Spa, Dreams Playa Mujeres, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Now Sapphire Riviera Cancun, and Sunscape Sabor Cozumel.* Enjoy dinner and live entertainment at neighboring resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.

The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner.

Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theater.

ACTIVITIES/ENTERTAINMENT

INDOOR/OUTDOOR ACTIVITIES

  • Tennis/Tennis lessons*
  • Euro-Bungee
  • Big screen movies on the beach
  • Golf*
  • Sport fishing*
  • Theme parties and live nightly entertainment
  • Game courts
  • Beach and water volleyball
  • Board games
  • Water and beach aerobics
  • Yoga
  • Turtle Release Program (select seasons)

WATER SPORTS

  • Kayaks
  • Hobie cats
  • Snorkeling
  • Deep sea diving*

The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.

 

EXPLORER’S CLUB FOR KIDS

Hours: 9 a.m. – 9:30 p.m.

Ages: 3 – 12

At this fully supervised children’s program, kids will enjoy the following activities:

  • Arts & Crafts
  • Playground
  • Sandcastle contests
  • Board games and video games
  • Weekly campout adventures
  • Big screen movies on the beach
  • Beepers for parental control
  • Dinner for children

All Explorer’s Club staff members are certified by the Mexican Red Cross in CPR for children.

ACTIVITIES FOR TEENS

Now Jade Riviera Cancun has great activities for teens age 13 to 17, including:

  • Movies
  • Disco mixers
  • Billiards tournaments
  • Football and soccer
  • Basketball
  • Video games
  • Break dancing classes

The Now Entertainment team has special events planned, too. Contact the concierge or visit the Entertainment Center by the pool for details.

BABYSITTING

Babysitting is separate from the Explorer’s Club and is it an additional charge. Please make arrangements with the concierge desk in advance.

Pricing is as follows:

  • 1 child: $17 USD per hour
  • 2 children: $25 USD per hour

UNIQUE EXPERIENCES

  • Turtle Release Program (available select seasons)
  • Complimentary greens fees*
  • Sip, Savor & See*

GOLF

Guests of Now Jade Riviera Cancun can enjoy complimentary green fees at two nearby golf courses: Grand Coral Riviera Maya and the El Tinto Golf Course at the Cancun Country Club.

Complimentary Green Fees at El Tinto

Guests of Now Jade Riviera Cancun can enjoy one complimentary round per person, per day. There are additional fees that guests are responsible for at the golf course.

November 1 – April 30, 2018:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $55 per person in a shared cart
  • Junior (under 18 years old): $40 per junior riding with an adult
  • Rider fee: $35 (includes access to the club areas)

Dress Code

Men: Collared shirts and mid-thigh (non-denim) length shorts. Women: Appropriate golf attire, no bathing suits.

Complimentary Green Fees at Grand Coral Riviera Maya Golf Course

Guests of Now Jade Riviera Cancun can enjoy one complimentary round per person, per day when staying now through October 31, 2018. There are additional fees that guests are responsible for at the golf course. Pricing is according to the season as follows:

November 1, 2017 through April 30, 2018:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $60 per person in a shared cart
  • Junior (under 18 years old): $50 per junior riding with an adult
  • Rider fee: $37 (includes access to the club areas)

Pricing from May 1 through October 31, 2018:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $50 per person in a shared cart
  • Junior (under 18 years old): $50 per junior riding with an adult
  • Rider fee: $37 (includes access to the club areas)

Additional pricing details: Prices are in USD and include taxes. Golf carts are mandatory and must be used by all golfers. Premium Tee Times are from 6 am to 1 pm, in the winter and from 6 am to 2 pm in the summer. Individual reservations can be made up to 60 days in advance through the resort’s concierge and are subject to availability, no name changes to existing bookings will be allowed. A no-show penalty of $50 will be charged to your room. To avoid this fee guests must cancel with a minimum of 24-hours before the booked tee time. Additional supplements and policies (including separate cancellation policies) do apply for groups of 16 or larger. Prices are subject to change without prior notice.

 This offer is subject to availability and can be modified at any time. Blackout dates and restrictions apply. Free round of golf is applicable to adults 18 years or older.

 Additional costs apply

 

SPA/FITNESS

NOW SPA BY PEVONIA®

Hours: Open 8 a.m. – 8 p.m.

For those guests seeking a sanctuary for the senses, the Now Spa by Pevonia®, stretching 4,800 sq. ft., offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. whirlpool baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full service beauty salon. Experience your choice of the most soothing, relaxing, and result driven treatments. Select any treatment from the menu: facial, massage, body or salon, and indulge yourself in a memorable and pampering spa experience. Treatments include: hydrotherapy, spa massage, facial treatments, hairstyling, body waxing and more.

Spa facilities Include:

  • 13 indoor treatment rooms
  • Couples treatment rooms
  • Beauty salon
  • Hydrotherapy area
  • Spa lounge
  • Boutique

Spa Packages Welcome to Now

This package includes a Seaweed Body Wrap, Swedish massage and a Now Exclusive Facial. Approximate time is 150 minutes.

Now Signature

This package includes a Hot Stone Massage, Now Exclusive Facial and both a Spa Manicure and Pedicure. Approximate time is 230 minutes.

Beautiful Hair, Hands and Feet

This package includes a Spa Manicure, Pedicure and hair treatment. Approximate time is 130 mins.

Relaxing Massage for Couples

This package includes a relaxing massage for you and your special someone. Approximate time is 50 mins.

Couples Relaxing Moon & Stars Massage

This package includes fine sparkling wine and refreshing seasonal fruits. Approximate time is 50 mins.

FITNESS CENTER

Hours: 6 a.m. – 8 p.m.

  • Treadmills
  • Stationary bikes
  • Elliptical machines
  • Stair climber
  • Free Weights

FACILITIES & SERVICES

  • 3 heated Pools – Main pool, children’s pool, and adults-only pool for Preferred Club guests
  • Concierge services
  • 24-hour front desk
  • 24-hour room service
  • 9 Elevators – 1 elevator per building
  • Air-conditioned theater, accommodates up to 1,200 guests
  • Fitness center
  • Currency exchange
  • Meeting and conference rooms*

Additional costs apply

 

UNLIMITED CONNECTIVITY

  • Fully equipped business center
  • Spa Packages*
  • Wedding & Honeymoon Packages*
  • Unlimited Connectivity
  • Shopping onsite*
  • Car rentals* – located in the main lobby
  • Laundry service*
  • Medical facilities*
  • Wheelchair accessible
  • Business Center (6 m. – 10 p.m.)
  • Explorer’s Club for Kids (see description above)

Free Wi-Fi and free international calling to the US, Canada and local landlines is available to guests through the Unlimited Connectivity app. This complimentary mobile and tablet app allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app call feature, guests can make calls to the US, Canada and local landlines using the resort’s Wi-Fi connection, without incurring any cell phone roaming charges. Guest can also contact the resort staff directly to book spa appointments, housekeeping, order room service and more. The app is full of information about dining, resort activities, local attractions and more that will enhance your stay. The app is available in the Apple, Android and Windows app stores.

SOCIAL RESPONSIBILITY

Now Jade maintains socially responsible practices on the resort property and in the local community. The resort is involved in the following practices and environmental organizations:

Rainforest Alliance Certified™

Now Jade has been awarded with the Rainforest Alliance Certified™ mark for achieving significant and measurable sustainability milestones. This verification assures the commitment of Now Jade to reduce the impact of its activities on the planet and local communities.

As part of the Rainforest Alliance, Now Jade recently implemented an integrated waste management program as a sign of their commitment to reducing, treating and safely disposing of hazardous/non-hazardous wastes.

The first step in their program included an analysis of the existing conditions & the education of their personnel. The hotels worked closely with professionals trained in identifying, handling and sorting hazardous, chemical and solid wastes. Then, they held a series of training events for hotel personnel.

In response to the training events, Now Jade has recovered and recycled more than 32 tons of materials that would otherwise have ended up in the municipal landfill. Also, the courses raised awareness to employees regarding hazardous nature of certain wastes and health conditions that could arise without proper in-handling.

Amigos de Sian Ka’an

Now Jade is a proud member of Amigos de Sian Ka’an, the mission of which is to conserve biodiversity, promote the socioeconomic development of local communities, and influence environmental culture and policies.

MARTI

Since 2009, Now Jade has been an active member of the MARTI (Mesoamerican Reef Tourism Initiative), helping to sustain community development and protect the Mesoamerican Reef. Green philosophies include:

  • Energy-saving, motion-sensor light switches
  • Water-efficient bathroom systems
  • Biodegradable bathroom amenities (shampoo, conditioner, hand soap, body wash)
  • Grease from kitchen safely discarded through a third-party
  • 100% eco-friendly cleaning products
  • Discarded paper used for arts & crafts in the Explorer’s Club
  • Waste recycling program
  • Protected mangroves surround resort
  • Turtle release program

Stewardship

To demonstrate a commitment to the community, handmade, local products are sold in shops and stores at Now Jade. Additionally, soft and hard goods are donated to local charities.

ROMANCE

CEREMONY/RECEPTION SPACES

Locations can accommodate up to 120 guests for ceremony and reception. Five different location options:

  • Pergola
  • Beach
  • Garden
  • Fountain
  • Ballroom

WEDDING PACKAGES

Your Moments Wedding Package

This package is complimentary when booking a minimum of 7 nights in the Preferred Club Suite Ocean View category or higher, or if 5 rooms are reserved for a minimum of 3 nights at any room category.

This package includes:

  • Dedicated on-site wedding coordinator
  • Symbolic Ceremony*
  • Bouquet(s) and boutonniere(s) for wedding couple
  • Preparation of the couple’s wedding day attire
  • Wedding cake for up to 10 guests
  • Sparkling wine toast for up to 10 guests
  • Romantic turndown service that evening with rose petal-drawn bath, bottle of sparkling wine and chocolate-covered strawberries
  •  Late checkout for the couple (upon request and availability)
  • 20% off spa treatments (boutique purchases not included) 2018/2019 Selling Price: $999 USD or complimentary

Restrictions/exclusions: All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Do Not Disturb Honeymoon Package to receive both packages complimentary and cannot be deducted when purchasing other packages. 20% discount on spa treatments cannot be applied to spa packages or combined with any other spa

promotion or offer. Please note restrictions apply when combining the complimentary wedding package with the Groups, Gatherings, and Getaways promotion. See promotion terms and conditions for details.

 

Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $100. The complimentary wedding package may not be available during all dates and times at the discretion of the resort.

 

*Additional fees apply for service of a judge or minister. These fees vary by resort and will be confirmed by the wedding coordinator

 

Now to Eternity Wedding Package

  •  Dedicated on-site wedding coordinator
  •  Service of a judge or minister
  • Bouquet(s) and boutonniere(s) for wedding couple
  • Preparation of the couple’s wedding day attire
  • Wedding cake for up to 25 guests
  •  Sparkling wine toast for up to 25 guests
  • Complimentary room upgrade for wedding couple (based on availability)
  • Makeup and hair styling for one member of the wedding couple on wedding day
  • Private cocktail hour with hors d’oeuvres for up to 25 guests (silver menu)
  • Private dinner reception for up to 25 guests (silver menu)
  • Swedish couples massage treatment (50 minutes)
  • Photo Package (24 full-color photographs taken during ceremony)
  • Breakfast in bed morning after ceremony with Mimosas
  •  1 corsage and 1 boutonniere for the wedding party
  • 1 floral centerpiece arrangement for the reception table
  • Romantic turndown service night of the ceremony with rose petal-drawn bath, bottle of sparkling wine and chocolate-covered strawberries
  • Late checkout for the couple (upon request and availability)
  • 20% off spa treatments (boutique purchases not included)
  • Free Anniversary Nights (stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free or stay 4 paid nights over first anniversary date and receive 1 additional night free)

2018/2019 (August, September and October) Selling Price: $2,799 USD 2018/2019 (January – July and November – December) Selling Price: $3,199 USD

Restrictions/exclusions: All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and double occupancy only. Prices and package subject to change without notice. 20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.

 

Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $500. A percentage of wedding guest accommodations may be required to confirm the wedding. The policy is up the resort’s discretion and should be discussed when saving the date with the wedding coordinator. For wedding packages that are downgraded within 6 months of the wedding date, the package cannot be downgraded without the penalty. The wedding package downgrade penalty is

$500. When package is downgraded, the time of ceremony is subject to change based on availability.

 

Divine Wedding Package

  •  Dedicated wedding coordinator
  • Service of a judge or minister
  •  Bouquet(s) and boutonniere(s) for wedding couple
  •  Preparation of the couple’s wedding day attire
  •  Wedding cake for up to 25 guests
  •  Sparkling wine toast for up to 25 guests
  • Complimentary room upgrade for wedding couple (based on availability)
  • Makeup and hair styling for one member of the wedding couple on wedding day
  •  Swedish couples massage treatment (50 minutes)
  •  Breakfast in bed morning after ceremony with Mimosas
  •  2 corsages and 2 boutonnieres for the wedding party
  •  1 floral centerpiece arrangement for the reception table
  •  Gazebo décor — 25 chairs with white covers, ceremonial table and aisle runner
  •  Private cocktail hour with hors d’oeuvres for up to 25 guests (Platinum menu)
  •  Private dinner reception for up to 25 guests (Platinum menu)
  •  Edited video of the ceremony
  •  Choice of guitarist or saxophonist at the ceremony (1 set, 45 minutes)
  • Photo package (24 color photographs taken during the ceremony) and wedding album
  • Romantic turndown service night of the ceremony with rose petal-drawn bath, bottle of sparkling wine and chocolate-covered strawberries
  •  Romantic dinner on the beach (one evening during stay)
  • Late checkout for the couple (upon request and availability)
  • 20% off spa treatments (boutique purchases not included)
  •  Free Anniversary Nights (stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free or stay 4 paid nights over first anniversary date and receive 1 additional night free)

2018/2019 (August, September and October) Selling Price: $3,299 USD 2018/2019 (January – July and November – December) Selling Price: $3,599 USD

Restrictions/exclusions: All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and double occupancy only. Price and package subject to change without notice. 20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.

 

Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $500. A

percentage of wedding guest accommodations may be required to confirm the wedding. The policy is up the resort’s discretion and should be discussed when saving the date with the wedding coordinator. For wedding packages that are downgraded within 6 months of the wedding date, the package cannot be downgraded without the penalty. The wedding package downgrade penalty is

$500. When package is downgraded, the time of ceremony is subject to change based on availability.

 

DRONE VIDEOGRAPHY

Add an aerial component to your wedding video with our drone camera service! The service includes coverage of the processional and ceremony with a finished, edited video of the key moments. Ask your wedding coordinator how to add this to your photography package! Additional costs apply.

 

HONEYMOON & ANNIVERSARY PACKAGES

Do Not Disturb Honeymoon Package

This package is complimentary when booking the Preferred Club Suite Ocean View category or higher for 7 nights or more.

This romantic package includes:

  • Sparkling wine, flowers and fresh fruit in room on arrival
  • Breakfast in bed with Mimosas (reservations required in advance via guest service)
  • Swedish couples massage treatment (50 minutes)
  • Romantic beachfront dinner for two including bottle of wine
  •  Special turndown service one evening during stay
  • Private petit fours each evening at turndown

©     Free Anniversary Nights (stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free or stay 4 paid nights over first anniversary date and receive 1 additional night free)

2018/2019 Selling Price: $999 USD or complimentary

Restrictions/exclusions: Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Your Moments Wedding Package to receive both packages complimentary and cannot be deducted when purchasing other packages. To receive the package complimentary.it is only applicable to couples staying within three months of their wedding or staying over their anniversary date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

 

Soul Mates Vow Renewal Package

This package is complimentary when booking the Preferred Club Suite Ocean View category or higher for a minimum 5- night stay.

This romantic package includes:

  •  Service of a dedicated on-site wedding coordinator
  •  Renewal of Vows Ceremony
  • Corsage(s) and/or boutonniere(s) for wedding couple
  •  Sparkling wine toast for two
  •  Certificate of Renewed Vows
  •  Special dining arrangements for two the evening of the ceremony
  •  Romantic turn-down service the night of the ceremony
  •  Honeymoon Bliss Package
  • Fresh fruit on arrival
  • Bottle of sparkling wine on arrival
  • Special turndown service one evening during stay
  • Breakfast in bed with Mimosas (reservations required in advance via guest service)
  • 15% discount on treatments 2018/2019 Selling Price: $499 USD

Please contact the wedding coordinator at least 30 days in advance to confirm date availability.

 

Terms & Conditions: Subject to availability and double occupancy only. Prices and package subject to change without notice. This package is for two people and cannot be combined with other complimentary packages or be deducted when purchasing other packages. Additional costs may apply for additional guests and optional services requested.

Honeymoon Bliss Package

This complimentary package includes:

  • Fresh fruit on arrival
  •  Bottle of sparkling wine on arrival
  •  Special turndown service one evening during stay
  •  Breakfast in bed with Mimosas (reservations required in advance via guest service)
  •  15% discount on treatments

Note: Please request your honeymoon or anniversary package at time of booking. You will be required to present a copy of your wedding invitation or marriage certificate at check-in. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Travel must occur over anniversary date or within three months of wedding date.

 

Free Anniversary Nights

Stay a minimum of 7-nights with your qualifying wedding or honeymoon package at any Now Resorts & Spas and earn complimentary nights toward your return stay over your first anniversary! Free Anniversary Nights are valid on all

qualifying new wedding or honeymoon reservations made at any of the Now Resorts & Spas with a 7-night minimum stay. The couple will receive the following for their first anniversary return-stay:

  • Stay a minimum of 5 nights over first anniversary date and receive 2 additional nights free

–    Or –

  • Stay 4 nights over first anniversary date and receive 1 additional night free

Bridal & Honeymoon Registries

Couples can create customized registries for use during their wedding or honeymoon!

All packages and pricing are subject to availability and may change without notice. Additional surcharges, requirements, restrictions, regulations and blackout dates may apply.

 

SOUTH ASIAN WEDDINGS

Shaadi Package

Introducing the Shaadi Package, expertly crafted for South Asian Weddings. Our Shaadi Package consists of six events over the course of three days and inclusive of seventy five guests. Using our planning expertise and partnerships with amazing décor suppliers and chefs specializing in authentic Indian cuisine our dedicated on-site wedding coordinators will work diligently to create unique and dynamic wedding events.

EVENT ONE | NIGHT ONE

Mehndi Evening (3 hour event) Included in your evening:

  • Area for bride* (and guests if desired) adorned with drapery and pillows
  •  Cocktail tables with white linens
  • Delectable passed hors d’oeuvres (choice of 3)
  • Drink station serving non-alcoholic beverages, including a signature drink created by the wedding couple (note: If you would like alcohol served, please advise the wedding coordinator)

*Please note: If the bride would prefer to have her Henna done separately in her room or bridal suite in advance of the event, these accommodations can be arranged through the on-site wedding coordinator.

 

EVENT TWO | NIGHT TWO

Welcome Dinner / Sangeet / Garba (4 hour event) Included in your evening:

  • Intimate stage area with colored draping and seating for two for the wedding couple
  • Appetizer station with a section of three options
  • Sumptuous buffet offering a complete salad bar and three entrée options (choice of variety of cuisine options)
  • Dessert station offering a selection of two scrumptious options
  •  Tables with white linens and white linen-covered chairs

EVENT THREE & EVENT FOUR | DAY THREE

Baraat

Your dedicated on-site wedding coordinator will be on hand to help with the organization and direct the processional. The resort has many options available to the groom to make a grand and memorable entrance preceding the wedding ceremony.

Wedding Ceremony (1-1.5 hour event) Included in your ceremony:

  • Elegant Mandap decorated with colorful backdrop and drapery
  • Choice of pillows or Tiffany style chairs for family members participating in the ceremony
  • Tiffany style chairs for wedding guests
  •  Beverage station offering selection of cold water, juice and soda throughout the ceremony
  • Shoe check station provided for ceremonies held on the beach

EVENT FIVE | DAY THREE

Post Wedding Ceremony Lunch (1.5-2 hour event) Included in your lunch event:

  • Plentiful buffet serving a selection of 3 vegetarian menu options
  • Beverage station offering water, juices and soda
  • Dessert station with choice of two delicious options
  • Tables with white linens and white linen-covered chairs

EVENT SIX | NIGHT THREE

Dinner Reception (4 hour event) Included in your dream reception:

  • Intimate stage area with colored draping and seating for two for the wedding couple
  • Tables adorned with choice of colored linens and Tiffany style chairs
  • Delectable buffet complete with full salad bar, 5 vegetarian and 3 non-vegetarian entrée options expertly prepared by gourmet chef specializing in Indian cuisine.
  • Private bar with bartender serving top-shelf spirits, juices, soda and water
  • Dessert station and couple’s choice of Wedding Cake (selection to be provided by wedding coordinator)

SHAADI PACKAGE PRICE (INCLUSIVE OF 6 EVENTS AND 75 GUESTS) $25,999

Restrictions/exclusions: All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability & double occupancy only. Prices and package subject to change without notice. To confirm the wedding an initial $500 deposit is required as the planning process continues, the wedding coordinator will work with the couple and a $5,000 deposit will be required 6 months to the wedding date to secure vendors. Once wedding is confirmed it cannot be canceled within 6 months to the date of the wedding without a $5,000 cancelation fee.

 

The Dulha & Dulhan Wedding Package

Experience a destination wedding where your traditions and customs will be honored through our expertise and devoted, personal attention. This package includes the following events and special touches:

WELCOME COCKTAIL PARTY | One-hour private event

  •  Private bar with bartender, serving top-shelf international and domestic spirits, soda and juice and water
  •  Hors d’oeuvres station

SANGEET & MEHNDI | Four-hour private event

  • Intimate stage area with colored draping and seating for two for the wedding couple
  • Appetizer station with a section of three options
  • Sumptuous buffet offering a complete salad bar and three entrée options (choice of variety of cuisine options)
  • Dessert station offering a selection of two scrumptious options
  • Tables with white linens and white linen-covered chairs

BARAAT

Your dedicated on-site wedding coordinator will be on hand to help with the organization and direct the processional. The resort has many options available to the groom to make a grand and memorable entrance preceding the wedding ceremony.

WEDDING CEREMONY | One to one and a half hour private event

  • Elegant Mandap decorated with colorful backdrop and drapery
  • Choice of pillows or Tiffany style chairs for family members participating in the ceremony
  •  Sound system
  • White-linen covered chairs for wedding guests
  •  Beverage station offering selection of cold water, juice and soda throughout the ceremony
  •  Shoe check station provided for ceremonies held on the beach

WEDDING RECEPTION | Four-hour private event

  • Intimate stage area with colored draping and seating for two for the wedding couple
  •  Delectable buffet complete with full salad bar, 5 vegetarian and 3 non-vegetarian entrée options expertly prepared by gourmet chef specializing in Indian cuisine.
  •  Private bar with bartender serving top-shelf spirits, juice, soda and water
  •  Dessert station and couple’s choice of wedding cake

In addition to the private wedding events, wedding couples booking the Dulha & Dulhan Package will also receive:

  •  A dedicated onsite wedding coordinator, certified in South Asian Weddings.
  • Sparkling wine and fresh fruit for the wedding couple and their parents in suite, upon arrival (up to 3 rooms)
  • 20% discount on spa treatments for wedding couple and their parents (up to 6 people. Boutique purchases not included)
  • Complimentary access to the spa’s hydrotherapy areas for the wedding couple and their parents one day of stay (up to 6 guests, time and day of visit must be confirmed with the spa manager based on spa occupancy)
  • Complimentary room for one member of the wedding couple the night before the wedding (based on availability)*
  • Romantic turndown service for the wedding couple the evening of the wedding
  • Romantic breakfast in bed with Mimosas the day after the wedding (confirm with wedding coordinator)
  • Late check-out for the wedding couple (based on availability, until 3PM)
  • Complimentary return stay anniversary nights! Stay 5 or more paid nights over your first anniversary date and receive 2 additional nights free.
  • Plus, the more you book, the more you receive:**
  • Every 5th room free (up to 10 complimentary rooms)
  • 1 complimentary upgrade for every 10 paid rooms
  • $100 in resort coupons per guest
  • Private group check-in

DULHA & DULHAN PACKAGE PRICE INCLUSIVE OF UP TO 50 GUESTS $7,500 USD; INCLUSIVE OF UP TO 100 GUESTS $11,999 USD.

Package terms & conditions: All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date, unless approved by the wedding coordinator. Dates and locations are based on availability and must be confirmed by the wedding coordinator. Prices and package subject to change without notice. Discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. This package is not combinable with the Save Your Date or 3G promotion. This package is inclusive of up to 50 or 100 guests and additional guests can be added for an additional cost (varies by resort). Upgrades, customizations and additions can also be made to the package through the resort’s wedding coordinator.

 

Once wedding is confirmed it cannot be canceled within 6 months to the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $750.

 

This package is only available for purchase when reserving a minimum of 25 rooms for three nights each (or 75 room nights cumulative). Wedding date and room availability must be confirmed with the resort in advance of purchasing the package.

 

*Upgrades are based on availability and check in upon arrival at the hotel.

 

**Group inclusion terms and conditions:

  • Private check-in is only applicable when the group arrives at the hotel at the same time, and when the hotel has been notified at least 7 days prior to
  • Every fifth room within the group will be complimentary with a maximum of ten complimentary rooms per group booking (each date of stay will be individually assessed in order to calculate comp rooms). It is not required to have 4 paid rooms in the same room category in order to receive the 5th room Complimentary rooms are to be applied to the lowest total

value room of any occupancy. (i.e. –When booking 5 double rooms and 1 single room in the same room category, the lowest total value room would be the single room and would be complimentary. Additionally, the number of complimentary rooms will be given for the same number of nights majority rooms have booked. If no majority exists, the shortest length of stay will apply.

  • 1 complimentary room upgrade will be provided to the next category for every block of 10 rooms paid for the average length of stay of the group, with a maximum of 2 Upgrades are based on availability and are given to the next room category where the majority of the 10 rooms are met. If no majority exists, the lowest room category will apply.
  • $100 in resort coupons per person will be Rules of use apply and are listed below. Resort coupons are not combinable with any other offer.

 

Resort Coupons terms and conditions:

Resort coupons are applicable at the Spa (up to $40 USD per every 50-minute treatment), romantic dinners (up to $60 USD per every romantic dinner scheduled with the concierge) and up to $10 USD for every bottle of wine purchased. Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals and travel agency services. Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value, and are not refundable and are non-transferable.

 Resort coupons are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year’s gala dinners. Resort coupons are not accumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts. They are only valid during the original stay and cannot be deducted upon check out

MEETINGS & GROUPS

Groups Manager: groups2.nojrc@nowresorts.com Website: AMRMeetings.com

One meeting room, four breakout rooms for small groups, and a 10,710 sq.ft Kukulkan Ballroom that can accommodate up to 1,200 people theatre style and up to 450 people banquet style. Private terrace areas with ocean views and large beaches are also available for group events. Now Jade has dedicated group event planners that are masters at making sure everything you need is perfectly provided – with immaculate care and personalized attention.

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