Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue – , Hyatt Playa del Carmen will arrive to bring guests an intimate introduction to the Bohemian vibe of Playa del Carmen, or simply Playa, as it is locally known.
The design concept by acclaimed Mexican architect Sordo Madaleno and award-winning New York based Rockwell Group has crafted original and memorable spaces with subtle characteristics of the spirit of the destination through natural elements, artwork, textures and light. The 314 rooms and suites create an apartment-style oasis with their floor-to-ceiling windows allowing for amazing views of the natural beauty.
Unique food & beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large, open-air corridor that connects the entrance of the hotel all the way to the beach – our two restaurants and three bars/lounges are our own extension of the vibrant offerings of La Quinta Avenida.
Inspired by the Cenotes, a unique geological formation typical from the Yucatan Peninsula area that is a surface for pure subterranean water bodies, often connected to extensive deep underwater cave systems, the Spa at Hyatt Playa del Carmen is a true highlight. The spectacular architecture resembles the shape of a Cenote, creating the perfect environment to enjoy the variety of body and facial treatments and special packages for the retreat you deserve. You’ll also enjoy the hotel’s state-of-the-art fitness center where you will be able to keep your exercise routine while traveling.
Over 10,000 square feet of flexible function spaces are incorporated into an independent building attached to the hotel. An elegant, multi-purpose ballroom plus six sophisticated meeting rooms and various indoor and outdoor pre-function areas will provide an extensive range of options for upscale meetings, events and weddings.
We love to share the best of our surroundings, and our location on the famous Playa Mamitas is exactly where you would want it to be: beachfront, in the heart of Playa, within walking distance of the famous shopping, gastronomic and party scenes at La Quinta Avenida. Choose to do it all or do nothing at all, experiencing the destination with the freedom to explore it as you see fit. Our team of experts has the insights and exclusive relationships with area attractions to assist in developing handcrafted destination experiences.
- 314 spacious guestrooms, including 36 suites with furnished terraces
- Great guestroom views from the turquoise waters of the Caribbean Sea or the preserved Mangrove
- Suites featuring oversized bathrooms with deep soaking tubs and rain showers
- Rooms with Plunge pools or Swim-up pools are available
- Hyatt Grand Bed®
- High-speed Internet access
- Telephone with voicemail
- 47” HDTV with cable channels
- Individual climate control
- Full bath amenities, make-up mirror and hair dryer
- Iron/ironing board
- Alarm clock radio
- In-room laptop-sized electronic safe
- Mini hub station Services & Facilities
- Wi-Fi access in all guestrooms/public areas
- 24-hour in-room dining
- Hyatt E-Concierge
- Club Lounge
- Safe deposit boxes at front desk
- Laundry/dry cleaning
- Valet parking and valet service
- Gift shops
Restaurant, Bar & Lounge
PARRILLA PLAYA — discover our fresh seafood and signature prime steak selections in our ocean view restaurant
Hours: 6:00 p.m. – 11:00 p.m.
LA COCINA — experience our Mexican & Caribbean Market variety for breakfast, lunch and dinner
Hours: 7:00 a.m. – 10:00 p.m.
EL PASEO — our own extension of La Quinta Avenida: offers its own culinary experience, along its path to the beach
Hours: 7:00 a.m. – 9:00 p.m.
- CENOTE SPA — spectacular Spa inspired by the Region’s famous Cenotes – natural swimming holes; with 8 treatment rooms
- FITNESS CENTER — with free weights, treadmills, exercise cycles and elliptical cross trainers; open 24 hours
- TORTUGUITA CAMP HYATT & TEEN ARCADE — young guests will explore the wonder of the Riviera Maya through the hotel’s activities
- Three Infinity pools and children’s pool
- Semi-Olympic-sized (25-meter-long) lap pool
- Beach access to the beautiful Caribbean Sea
- Bicycles on property Conferences & Banquets
- Over 15,000 square feet of flexible event space
- 18 versatile meeting rooms (12 with natural light)
- Beautiful setting for weddings on the beach or ocean front gazebo
- Bridal Suite