Grand Velas Riviera Maya


LOCATION

Situated along 1,640 ft of glorious white sand beach of Mexico’s stunning Caribbean coast, the new Grand Velas Riviera Maya redefines category in luxury at all-inclusive. Lush tropical Yucatan jungle surrounds the resort with captivating appeal. Cancun International Airport is just 35 minutes, while downtown Playa del Carmen is just 5 minutes away.

Indulge in unrivaled Category in Luxury at the new Grand Velas All Suites & SPA Resort located along the breathtaking Riviera Maya. The resort’s exquisite suite accommodations embody luxury living with amenities such as a dedicated butler service, outdoor Plunge pool, indoor whirlpool bathtub; iPod station, wireless Internet access and 24-hour room service.

The resort boasts 539 spacious suites with stunning ocean front and ocean views or soothing jungle views of water canals and neighboring flora.

Designed to cater to all preferences and tastes, Grand Velas All Suites & Spa Resort carefully designed each experience, from oversized suites to an unparalleled Gastronomic Tour. A 1,378 sq ft suite adults-only section has been designed for optimum privacy, offering restaurants and bars to explore among a private pool and even a separate check in area. Families are guaranteed to enjoy the 1,270 sq ft suite and a free form infinity pool including kid’s pool in the ocean front family section, as well as lounge bars and restaurants to spoil the little ones.

For the adventure seekers, the 1,184 sq ft serene site surrounded by lush unspoiled vegetation boasts a beautiful variety of regional nature ideal for bird watchers, with more restaurants and bars situated along the Master area.

At the heart of the property, an 89,305 sq ft sanctuary of health and beauty can be found. The Grand Velas Spa, brings unique Sensory Journey of wellness and relaxation

An adventure for Body, Mind and Spirit through a unique selection of Journeys that will transport Grand Velas Guest into a world of aromas, textures, flavors and ancient healing rituals inspired in the wisdom of diverse world cultures. Mayan World Journey, Travels through India, Mediterranean Voyage, Nature´s Trail and the classic European Water Journey will be some of the exclusive spa Sensory Experiences to be discovered at the Grand Velas Spa in Riviera Maya

The Convention Center comprehends 91,547 sq ft facilities cater to groups in various settings.

Spacious 47,090 sq ft indoor flexible facilities and 32,346 sq ft of outdoor areas capable to accommodate from 10 to 3,000 attendants. A commitment to success.

Grand Velas not only answers to the increasing demand of travelers seeking all-inclusive resorts, but also redefines the standards for luxury in “Grand All-Inclusive” accommodations, impeccable service standards and hospitality.

Our exclusive Grand Class Section now accepts teenagers (12-16 years old ) sharing suite with their parents. 89 luxurios one-bedroom suites elegantly intimate ambience of a private plunge pool on the terrace.

Suites

Zen Garden Pool Suites

Romantic ambience coupled with comfort and elegance describes the beauty of the Zen Garden Pool Suites; a private plunge pool on the terrace provides the perfect atmosphere to enjoy paradise, amidst the natural environment of the Riviera Maya. There are 36 of these exquisite suites available, and either one King or two Queen-size beds can be requested. These suites can also be requested as smoking or non smoking suites.

  • Suite Inventory: 36
  • Maximum Occupancy: 3 adults or 2 adults and 2 children
  • Square Feet: 1,184g

Zen Garden Suites

Indulge in one of our 206 exquisitely furnished luxury Zen Garden Suites, located in the natural environment of the Riviera Maya jungle. All suites have one King or two Queen-size beds, private terrace and an array of personal and entertainment amenities. Smoking rooms are available in this section of the resort.

  • Inventory: 168
  • Maximum Occupancy: 3 adults or 2 adults and 2 children
  • Square Feet: 1,184

Zen Grand Two Bedroom Family Suite Nature View

With 2268 square feet of space, these two bedroom suites feature one King bed suite and a two queen beds suite interconnecting, a private terrace with jungle views, and personal and entertainment amenities, including 42” plasma TV with premium channels, CD/DVD player, multi-line phone, Wi-Fi and a safe to accommodate a laptop. Mix a drink from the mini bar and embrace the tranquility of the Mayan jungle.

  • Special Suite Amenities for Two Bedroom Zen Grand Family Suite Nature View.
  • One Official Mascot Stuff Animal – Pancho( monkey) or Amy (racoon) – Based on availability
  • Special turn down service
  • Welcome kid´s beach gift
  • DreamArt Photography – Get a free photo session and 100 usd credit (*) with the purchase of a 50-picture package (**)
  • Baby Concierge***
  • Ecological tour in the Zen Grand Ambiance with the unique “Putting Down Roots ”(plant a tree) experience which includes t-shirt and official certificate

 ***The resort’s personalized services now extend to the youngest members of the family! To help create the most comfortable family vacation experience possible, our skilled Baby Concierge provides families with all the basic comforts of home; helping keep babies happy and allowing parents to relax in paradise.

For special requests before your arrival please contact the Pre-Arrival Concierge at conciergerm@grandvelas.com

Suite Amenities

 Two Terraces Overlooking Riviera Maya Jungle

 Two Sitting Areas

One set of connecting Suites ( One King bedded suite and Two Queen Bedded Suite)

 White Goose Down Comforters & Pillows

 Pillow Menu

 Two Safes (Accommodates Laptops)

 Two Fully Stocked Mini-Bar

 Two Nespresso Coffee Makers

 Two Hairdryers9

 Two Irons & Ironing Boards

 Umbrellas

 Individual Climate Control

 Daily Turndown Service

 Bath Amenities

 Bathrobes and Slippers

 Deluxe L’Occitane Bath Amenities

 Bathroom With Interior Jacuzzi

 Vanity Mirror and Scale

 Technology

 Two 42″ Plasma TV With Digital Cable

 Private Line/Wireless Touch-Screen Telephones

 DVD / CD / MP3 Player

 Wireless Internet

Ambassador Suites

The Ambassador family area of the resort has suites with one King or two Queensize beds. Each suite has a private terrace with an extraordinary view of the sparkling ocean for the entire family to enjoy. Smoking rooms are available in this section of the resort.

  • Inventory: 172
  • Maximum Occupancy: 3 adults or 2 adults and 2 children
  • Square Feet: 1,272

Ambassador Pool Suites

Within the Ambassador Family Section, ocean-front suites with private plunge pool on the terrace overlooking the magnificent Caribbean Sea. Each suite has one King or two Queen-sized beds, an interior Jacuzzi and a refreshing rain shower. Each Ambassador Pool suite also has an interior sitting area where you can relax and enjoy a beautiful sunset.

  • Inventory: 23
  • Maximum Occupancy: 3 adults or 2 adults and 2 children
  • Square Feet: 1,272

Grand Class Suites

Our exclusive Grand Class section features luxurious suites with beautiful Mexican artwork and a stunning oceanfront view. Experience the seductively intimate ambience of a private plunge pool on the terrace overlooking the blue waters of the Caribbean. The Grand Class section now accepts teenagers (12-16 years old) sharing suite with their parents on floors 2 and 3.

  • Inventory: 90 Suites
  • Maximum Occupancy: 3 adults or 2 adults and 2 children (on floors 2 and 3)
  • Square Feet: 1,377

Suite Amenities in Zen Garden Section, Ambassador Section and Grand Class Section.

  • Bathroom with interior Jacuzzi and a separate rain shower head
  • Lounge area with sofa
  • King-size bed or two queen-size beds
  • White goose down comforters & pillows
  • Pillow menu
  • 42” plasma TV with digital cable
  • Pay-per-view movies
  • Private line/wireless touch-screen telephones
  • DVD / CD / MP3 player
  • Fully stocked mini-bar
  • Nespresso Coffee Machine
  • Vanity mirror
  • Hairdryer
  • Iron & ironing board
  • Scale
  • Umbrella
  • Individual climate control
  • Remote control blinds
  • Daily turndown service
  • Bathrobes and slippers
  • Deluxe Molton Brown bath amenities

Presidential Master Suites

Our very exclusive Presidential Master Suite offers a very distinct view of nature. From exuberant vegetation in the private outdoor garden to the original jungle inspired artwork, the suite has been designed to bring guests peace and serenity. The interior incorporates indigenous woods and stone, giving it a distinctive Mexican atmosphere combined with modern touches. This two bedroom suite has one King bed and two Queen-sized beds, two spacious bathrooms (one with a Jacuzzi, both with rain showers). The living room has a marble table large enough for eight guests, a sitting area with a sofa and floor to ceiling windows looking out to the terrace and incredible garden with an open-air outdoor shower and private plunge pool. This suite is comfortable enough to make your home.

  • Inventory: 2 Suites
  • Maximum Occupancy: 3 adults or 2 adults and 2 children (on floors 2 and 3)
  • Square Feet: 2,449
  • Terrace Square Feet: 1,069

Presidential Master Suites Amenities

  • White goose down comforters & pillows
  • Pillow menu
  • Bathrooms with separate showers
  • Mini-bar
  • Nespresso Coffee Machine
  • Safety box for your laptop
  • Hair dryer
  • Iron & ironing board
  • Bathroom scale
  • Umbrella
  • 42” flat-screen TV with cable (one in each room)
  • 3 phones with direct lines
  • DVD/CD/MP3 player /Ipod station
  • Wireless high-speed internet ($$)
  • Mirrors
  • Individual climate control
  • Daily complimentary service
  • Luxurious Molton Brown bathroom amenities
  • Bathrobes and slippers
  • Electric shades with remote control
  • 50 minute massage per person, per day
  • Private butler service
  • Poolside private butler service
  • Private maid service
  • VIP transportation to and from the airport

Ambassador Governor Suites

Our Ambassador Governor Suites shower you in luxury and comfort in a peaceful ambiance. This extremely spacious suite accentuated by warm interiors and features an oceanfront terrace with a spectacular view and a private plunge pool. The well-apponted bathroom is a space for serenity, as it houses a 2 person Jacuzzi and is large enough to have a relaxing massage in complete privacy. A personal butler will be on hand to take care of all your special needs and desires.

  • Inventory: 1 Suites
  • Maximum Occupancy: 4 people
  • Square Feet: 1,486
  • Terrace Square Feet: 363

Ambassador Governor Suites Amenities

  • Spectacular private terrace with ocean view
  • Private plunge pool for 2 people
  • King-sized bed
  • Double shower, one with marble walls and the other with local woodwork, both equipped with rain and hand-held showers
  • Luxurious Molton Brown bath amenities
  • Interior Jacuzzi
  • Spacious bathroom with wireless phone
  • Nespresso Coffee Machine
  • In-suite massage area
  • Spacious walk-in closet
  • Hair dryer
  • Iron and ironing board
  • Bathroom scale
  • Bathrobes and sandals
  • Laptop- size safe
  • Digital phone with touch screen and IP technology
  • Pillow menu
  • Beach bag
  • 42” plasma TV with digital cable
  • Ipod Station
  • DVD player
  • Work table for 3 people
  • Modern sofa for 2 people
  • Wireless high-speed internet
  • Electric shades with remote control
  • Air conditioning control
  • 50 minute massage per person, per day
  • Private butler service
  • Private maid service
  • VIP transportation to and from the airport

Ambassador Presidential Suites

Our two-bedroom Ambassador Presidential Suite offers you the utmost in luxury and comfort and is outfitted with all the latest high-tech conveniences. Soft colors create a soothing ambiance for relaxing and enjoying a drink from your private bar. You will also take great pleasure in the comfort of your luxurious ocean front terrace with private plunge pool and plenty of space to sit and take in the sun. Enjoy a restful sleep, as each sensory detail of this unique suite has been carefully refined to be just right. From the position of your flat screen TV to the precise depth of your indoor Jacuzzi, all details have been considered in order to make you feel pampered, relaxed and at home.

  • Inventory: 1 Suites
  • Maximum Occupancy: 6 people
  • Square Feet: 2,529
  • Terrace Square Feet: 565

Ambassador Presidential Suites Amenities

  • Spectacular private terrace with an ocean view
  • Private plunge pool for 2 people
  • Double shower, one with marble walls and the other with local woodwork, both equipped with rain and hand-held showers
  • Luxurious Molton Brown bath amenities
  • Interior Jacuzzi
  • Spacious bathroom with wireless phone
  • Nespresso Coffee Machine
  • In-suite massage area
  • Spacious walk-in closet
  • Hair dryer
  • Iron and ironing board
  • Bathroom scale
  • Bathrobes and sandals
  • Laptop- size safe
  • Pillow menu
  • Beach bag
  • 42” plasma TV with digital cable
  • Ipod Station
  • DVD player
  • Work table for 3 people
  • Modern sofa for 2 people
  • Wireless high-speed internet
  • Electric shades with remote control
  • Air conditioning control
  • 50 minute massage per person, per day
  • Private butler service
  • Private maid service
  • VIP transportation to and from the airport
  • Digital phone with touch screen and IP technology

Grand Class Presidential Suites

Located in the adults-only Grand Class ambiance, these two bedroom Presidential Suites feature one-of-akind imported furniture, exquisite Mexican artwork, and a gorgeous private pool on the terrace with an impressive view of the blue waters of the Mexican Caribbean. Outdoor shower and indoor Jacuzzi make your stay unique and memorable.

Fully equipped with the most advanced technology, with a spacious living room, dining area for eight and a fully equipped bar with the best selections from our wine cellar. In addition to luxurious amenities, the suites have ample space to enjoy a relaxing massage. Private butler services 24 hours a day. No detail has been left unnoticed when it comes to this luxurious Presidential suite

  • Inventory: 2 Suites
  • Maximum Occupancy: 6 people
  • Square Feet: 2,793
  • Terrace Square Feet: 1,003

Amenities – Main Bedroom

  • Spectacular private terrace with an ocean view
  • Private pool for 2 people
  • King-sized bed
  • Double shower, one with marble walls and the other with local woodwork, both equipped with rain and hand-held showers
  • Luxurious Molton Brown bath amenities
  • Interior Jacuzzi for 2 people
  • Spacious bathroom with wireless phone
  • In-suite massage area
  • Spacious walk-in closet
  • Hair dryer
  • Iron and ironing board
  • Bathroom scale
  • Bathrobes and sandals
  • Laptop- size safe
  • Digital phone with touch screen and IP technology
  • Pillow menu
  • Beach bag
  • 42” plasma TV with digital cable
  • Ipod Station
  • DVD Player
  • Work table for 3 people
  • Modern sofa for 2 people
  • Wireless high-speed internet
  • Electric shades with remote control
  • Air conditioning control
  • 50 minute massage per person, per day
  • Private butler service
  • Poolside private butler service
  • Private maid service
  • VIP transportation to and from the airport

Amenities – Living & Dining room

  • Bar with marble table
  • Set of tequila glasses
  • Interior bar with premium liquors
  • Fully stocked mini-bar
  • Nespresso Coffee Machine
  • Luxurious guest bathroom with onyx walls
  • Dining room for 8 people
  • Luxurious living room in a minimalist style
  • Digital phone with touch screen and IP technology
  • 42” plasma TV with digital cable
  • Four umbrellas
  • Individual control for air conditioning
  • Spectacular private terrace with ocean view
  • Electric curtains
  • Fully furnished terrace in a minimalist style

Amenities – Guest Room

  • Spectacular private terrace with an ocean view
  • Private pool
  • Beach chairs for 2 persons
  • Two queen-sized beds
  • Marble bathroom with rain and hand-held showers
  • Luxurious Molton Brown bath amenities
  • Inside Jacuzzi for 2 people
  • Spacious bathroom with wireless phone
  • In-suite massage area
  • Spacious walk-in closet
  • Hairdryer
  • Ironing board & iron
  • Bathroom scale
  • Bathrobes and sandals
  • Laptop safe
  • Beach bag
  • Digital phone with Touch Screen and IP technology
  • Pillow menu
  • 42” plasma TV with digital cable
  • Ipod Station
  • DVD
  • Desk
  • Electric curtains

FOOD & BEVERAGE:

Immerse yourself in a culinary tour experience with unique artful presentation, tranquil atmosphere and a fusion of flavors to create an exceptional dining experience. Dining options offer a wide range of settings and ambiances; a convenient 24 hour in-suite service among a variety of bars and snack bars.

CULINARY TOUR ALL DAY RESTAURANTS

AZUL

Combining nature’s color palettes inspired by the white sand, turquoise waters and blue skies, Azul is freeform design; Azul exudes nature’s perfect balance. Casual ambiance located near the pool area. Open daily from 7:00 a.m. to 11:00 p.m.

BISTRO

A window to the Mexican Caribbean. Adults only restaurant with casual atmosphere. Minimum age required 16yrs. Open daily from 7 am to 11 pm.

CHAKÁ

Savor sights and sounds among Mangroves, Chechen, Salam and Chaká trees. Its décor blends regional fabrics with exotic scenery; a magical combination. Chaká Restaurant located in the heart of the Master section, serves an international array of dishes and delightful organic experiences. Open daily from 7 am to 11 pm.

GOURMET RESTAURANTS:

FRIDA

Blending Mexico’s contemporary décor and Bali’s artisanal vocation. Frida Restaurant merges colors, foreign woods and white polished floors crowned by handpicked river stones to provide guests a relaxing atmosphere, enhanced by refined haute Mexican cuisine. Children are welcomed. Open daily from 6:00 p.m. to 11:00 p.m.

SÉN LIN

Serving fusion oriental gourmet cuisine and inviting guests to indulge in an elegant experience of culinary delights. Children are welcomed. Open daily from 6:00 p.m. to 11:00 p.m.

PIAF

Piaf’s cuisine is a passion represented in a traditional way, respecting protocols and gastronomic customs found in classic French cuisine. Adults only, minimum age required 16yrs. Open daily from 6:00 p.m. to 11:00 p.m.

LUCCA

Italian delicacies surrounded by lush vegetation and the tranquil sounds of nature. Children are welcomed. Open daily from 6:00 p.m. to 11:00 p.m. Lucca menu is served at Chaka restaurant located at the Zen Ambience

GRAND

Cocina de Autor is open daily 6pm – 11pm. Children up 12 years old 6 – 7:30pm only

PIAF

Is open daily 6pm – 11pm. Children up 12 years old 6 – 7:30pm only

SIGNATURE RESTAURANT BY BRUNO OTEIZA AND MIKEL ALONSO.

Cocina de Autor, an experience of flavors and aromas, unveil gastronomic delicacies carefully created by internationally renowned Spanish Chef. Adults only, minimum age required 16yrs. Open daily from 6:00 p.m. to 11:00 p.m. Reservations required for gourmet restaurants, dress code suggested.

BARS

SKY BAR

Dazzling views from the roof top Sky Bar – the perfect way to end an unforgettable night. Adults only minimum age required 16yrs. Open daily from 6:00 p.m. to 2 a.m.

SÉN LÍN BAR

Exotic delights with a perfect balance. Open daily from 5:00 p.m. to 2:00 a.m.

KARAOKE BAR

You and your family will spend an amusing time at our Karaoke bar, all with a Grand Velas style. Open daily from 6:00 p.m. to 2 a.m.

PIANO BAR

Come nightfall the Piano Bar comes to life with luscious libations and appetizing edibles, the place to be. Open daily from 6:00 p.m. to 11:00 p.m.

AQUA BAR (3)

Swim up to your favorite tropical drink while enjoying your favorite swimming pool. Aqua Bar at Adults only section is restricted to a minimum age of 19 years. Open daily from 10:00 a.m. to 6:00 p.m.

ADDITIONAL FOOD & BEVERAGE SERVICES:

24-hour IN-SUITE DINING

If you prefer to enjoy a delicious meal in the comfort and privacy of your luxury suite, a 24-hour dining service is available as part of your Grand all-inclusive experience. Menu includes a diverse selection of meals, snacks, and desserts.

MINIBAR

Your in-suite mini bar includes beer, soft drinks, bottled water and snacks, such as peanuts, potato chips, and granola bars. Your mini-bar is part of the Grand all-inclusive experience and is refilled once a day at no extra charge.

ACTIVITIES:

NON-MOTORIZED SPORTS

Enjoy a variety of exciting sports at Grand Velas, including introductory scuba diving classes. Daily activities program also available.

ENTERTAINMENT CHILDREN´S AREA

The Kids Program provides children 4 to 12 years with fun activities; open every day from 9:30 am to 9:30 p.m.

HIGH PERFORMANCE LIFE FITNESS GYMNASIUM

Life fitness gym is equipped with cardiovascular stations including climbers, treadmills, cross trainers and exercise bikes in addition to variable resistance machines and weight training stations.

BE SPOILT

GRAND VELAS SPA:

At the heart of the Grand Velas vacation experience surrounded by tropical forest a unique Sensory Journey of wellness and relaxation awaits for you to discover it.
89,305 sq ft magnificent World Class Spa invites to an adventure for the Body, Mind and Spirit through a unique selection of journeys that will transport Grand Velas guests into a world of aromas, textures, flavors and ancient healing rituals inspired in the wisdom of diverse world cultures. Mayan World Journey, Travels through India, Mediterranean Voyage, Nature’s Trail and the Classic Europe Water Route will be some of the exclusive Spa Sensory Experiences to be discovered. An art of relaxation at a sublime intimate retreat.
Immerse into the most revitalizing sensation, through a guided Hydrotherapy routine. The Grand Velas Water Journey begins with Spa Butler personalized service, Spa personal care amenities and Spa Robes and Sandal service

Hydrotherapy facilities

  • Vitality Experience Pool
  • Whirlpool
  • Cool lagoon (Cold plunge)
  • Dry Sauna
  • Herbal Steam with color therapy
  • Clay Room
  • Ice Room
  • Pebble foot water walk pathway
  • Experience Showers

Discover the services

  • Sensory Relaxation Room: Self Service juice & fruit bar
  • Skin Care Diagnostic and Consultation room.
  • Women’s Meditation Room

Beauty Salon

Beauty is more than skin deep. Indulge in pampering salon services from head to foot. Our Beauty Salon offers a variety of professional salon services, including waxing, nail treatments, hair styling and therapy, and rejuvenating scalp massages. Private Wedding Room, Deluxe pedicure and manicure thrones, Baber corner.

Spa Boutique

Featuring fine Spa treatment lines, Natura Bisse, Delceor, Sundari, Comfort Zone, Indigenous regional products

Luxury Spa Suites

  • 25 Multi-functional Spa Suites
  • 6 Spa Master Suites with Hydro massage tub
  • 4 Couple Treatment Suites
  • 2 Couple treatment Suites with Janzu pool
  • 1 VIP Spa couple suite with double Jacuzzi tub
  • Single or double Shiatsu & Thai Massage Room
  • Relaxation Room
  • Meditation Room for ladies

BE SUCCESSFULL

MEETING AND BANQUET ROOMS:

Our deluxe convention center offers 91,457 sq ft of flexible facilities, more than 47,090 sq ft indoor for meeting and conventions, as well as 32,346 sq ft outdoor areas and gardens for settings to cater from 10 up to 3,000 guests.

A team of professional meeting and event planners will assist you at every step to turn your event a memory to last. In addition to a cutting edge meeting and convention facilities, Grand Velas All Suites & SPA Resort Riviera Maya offers a variety of important conference services. Technical assistance, CD and DVD reproduction, secretarial and translation services, and a fully equipped business center with private offices are just a few notable extras available to meeting planners and executives.

AUDIO-VISUAL CAPABILITIES:

  • High-speed wireless Internet access throughout property
  • Integrated back projection
  • Video conferencing services
  • Voice and data
  • High-tech screen system
  • High-end lighting equipment
  • Simultaneous translation services
  • LCD projectors

CATERING & BANQUET SERVICES:

Grand Velas All Suites & SPA Resort Riviera Maya offers a variety of meeting packages to customize your important event. Packages include a choice of catered menus or you may work directly with our esteemed chef to develop a custom menu for your group. Our meeting packages also include meeting planning assistance.

SPECIAL THEME PARTIES:

Your imagination is our commitment and the sky the limit. We will gladly organize customized theme parties suited to your needs and to WOW the attendees. A selection of pre-planned theme nights is also available.

Come and discover Grand Velas All Suites & Spa Resort, Riviera Maya, a true retreat for the senses.

NEW TEENS CLUB!!!

The AAA Five Diamond “All Inclusive, Beyond All Compare” Grand Velas Resorts in the Riviera Maya has opened spacious, new high tech teen lounge with everything a teen could want. Features, which vary by resort, range from games like billiards, air hockey , foosball and arcade games, to video .game systems Xbox and PS3, special seats with built in speakers for enhanced game play, and individual cubicles with a 40″ LED TV. When evening sets in, the fun continues with a disco dance floor with surround sound and special lighting, and karaoke complete with 45,000 songs in multiple languages.

A separate bar area serves a wide selection of teen friendly soft drinks and concoctions and favorite snacks. Four 55″ LED TVs project current sports programs and music videos, while Apple TV lets them connect their iPhone or iPads.

Video games take center stage with everything from five individual cubicles, each with Play Station 3 console, and special seats made for video gaming. Extra consoles feature Xbox and Kinect. At Grand Velas Riviera Maya, younger kids ages 4 to 12 can enjoy an expanded kids club complete with seven video game consoles with Xbox, Wii and more than 30 games as well as equipment for projection of Blu-ray films, and comfortable tables and chairs for all kinds of board games and craft projects.

Baby Concierge

Our littlest guests are VIPs too!

The resort’s personalized services now extend to the youngest members of the family! To help create the most comfortable family vacation experience possible, our skilled Baby Concierge provides families with all the basic comforts of home; helping keep babies happy and allowing parents to relax in paradise.

As well as brand new items you can take home. You’ll find items including:

  • Baby bottle sterilizer
  • Rattle
  • High chair
  • Teether
  • Crib
  • Bottle
  • Stroller
  • Bottle brush
  • Baby bath tub
  • Baby bouncer

Service offered at no additional charge, available in the Zen Grand and Ambassador lobbies; subject to availability. For requests before your arrival please contact the Pre-Arrival