- STANDARD ROOMS Guaranteed ocean view. 1 King’size or 2 double beds, satellite TV, iron and ironing board, hair dryer, coffee maker, security box, radio alarm clock, air conditioning and phone with voice message box.
- CROWN CLUB ROOMS Exclusive for adults, air conditioning and ceiling fan, King size bed, satellite TV and hair dryer. Jacuzzi, mini-CD stereo, coffee maker, slippers and bathrobe. Sparkling wine, fruit basket and floral arrangement in the room upon your arrival. Cocktail with hors-d’oeuvres in the afternoon and gourmet breakfast in the morning. One romantic dinner per stay and one meal at the Cancun Queen Cruise boat (only Tuesday, limited spaces). Reservation required
- FAMILY ROOMS Family rooms in Crown Tower: King-size bed with semiindependent area for children that includes their own TV, triple bunk bed and box bed. Ideal for families of 2 adults and 3 kids. Family rooms in Paradise Tower: Duplex style accommodation that includes a main room with king size bed and lower floor with double bed and triple bunk bed with box bed. Two full baths. Excellent for families of up to 7 people. Both equipped with the same amenities as Standard rooms
- HONEYMOON SUITES Beautiful and spacious oceanfront suite with separate living area, 1 King size bed, large terrace with balcony and Jacuzzi.
Installations for kids
- BABY PARADISE: for children of 18 months to 3 years of age. Open from 9:00 am. To 5:00 pm. And from 6:00 pm to 10:00 pm. Except Saturdays, from 9:00 am. till 5:00 pm.
- KIDS PARADISE: Aqua Park for children between 4 and 12 years of age, daily activities. Open from 9:00am. To 5:00 pm. and from 6:00 pm to 10:00 pm. Except Saturdays, from 9:00 am. till 5:00 pm
- WATER PARK: Enjoy hours of entertainment for the entire family with water slides, zip line, rappelling wall, beach volleyball and mini soccer. From 9:00 am. to 5:00 pm. Subject to change for activities.
- Tennis court
- Mini golf
- Hospitality suite
- Meeting Rooms
- Daily transportation to Aquaworld for non-motorized sports included
- Golf: unlimited green fees in Pok ta Pok Golf Club
Services with extra cost
- Beauty salon
- Boutiques / Tobacco shop
- Handicraft shop
- Jewelry store
- Phone & Fax service
- Car rental
- Travel agency
- Wi-Fi Internet access
- Business center
- Medical service
- Baby sitting service
- LA PALAPA International buffet style restaurant offering breakfast, lunch and dinner. Open daily from 7:00 am. To 9:30 pm. Dress code: Casual beach.
- LOS GALLOS Mexican specialties – Dinner service “à la carte” with live music. Dress code: Casual resort.
- LA PIAZZA Authentic Italian flavor. Dinner with “à la carte” service. Dress code: Casual resort.
- FUJIYAMA Sushi style Japanese restaurant – “À la carte service” Open from 12:00pm. to 5:00 pm. Dress code: casual beach
- SANS SOUÇIS French cuisine with “à la carte” service adults only. Dress code: Elegant resort.
- WAYNE’S BOOTS Country style restaurant enlivened with a mechanical bull and serving tantalizing meat cuts. À la carte service. Dress code: Casual resort.
- FISHERMAN’S Fish and seafood – Dinner with “à la carte” service. Dress code: Casual resort All restaurants require reservations except for La Palapa and Fujiyama.
- 24 HR. FOOD AND BEVERAGE SERVICE Daily tea time from 4:00 pm to 5:30 pm. 24 hr. room service.
- SNACK BAR: Tutuch: Pool area from 11:00 am. To 5:00 pm. Midway Stop: Open from 9:00 pm. to 6:00 am.
- Casual beach: Shorts, pants, skirts, tennis shoes or beach sandals. Ladies must cover their swimsuits and men must cover their chest at all times.
- Casual resort: Sports or casual shoes or formal sandals, shirt with sleeves, clean style bermuda short or pants. Access will be refused if wearing sleeveless shirt and beach sandals.
- Elegant resort: Men must wear long pants and collar shirts. Shoes or sandals (closed). Women: Blouses, skirts, dress pants, shoes or sandals.
- Nightly shows: Grease, Mexican folklore, Las Vegas & Casino, Mamma Mia, Circus Night, Fantasia… and much more! Program subject to change.
- CLUB NITRO: Activities and contests for kids and teenagers till 11:00 pm. through Kids Paradise and discotheque for teenagers and adults only from 11:00 pm on.
- TRAFALGAR: Disco & Pub Marine-English style
- LOBBY BAR: Live music
- CLUB CARIBE: Pool & swim-up bar
- LA CONCHA: In-pool bar
- LAS BRISAS: In-pool bar
- COLLAGE BAR AND JETIX: Pool, ping pong, movie room, video games, foosball and non-alcoholic cocktails.
- Las Brisas: Main beach-front pool with music and activities
- La Concha: Beach front pool
- Coco Loco: Semi-roofed pool
- Club Caribe: Exclusively for adults
- Kids Paradise: Aqua park for smaller children
- Aquatic park: For the entire family